Integrate WeSupply & NetSuite via Celigo
Provide Post-Purchase tracking, Self-Service Returns and an onmichannel order view to streamline In-Store Pickup and Curbside
When you connect NetSuite with WeSupply we are pulling all order information from NetSuite into WeSupply via Celigo integration.
Centralize all your Online and POS orders in one place to offer a seamless unified experience for your customers regardless where they make the purchase.
Easily enable existing flows for:
WeSupply handles all split shipments that happens in NetSuite.
The customer will be able to see how many packages are shipped out and what each shipment contains.
We then connect to the carrier API and automatically pull the latest status of the shipment, so the customer doesn’t need to check the carrier website anymore.
WeSupply will send the customer automatic notifications when an order is shipped, in transit, out for delivery, delayed or delivered.
WeSupply will proactively notify consumers if an order is split into multiple shipments, therefore your customers will always know when their items are coming and in which shipment.
Self-generate return requests and generate return labels automatically in a simple Self-Service Return Center, allowing NetSuite orders to be returned.
Keep your existing backend return process using NetSuite.
WeSupply will intelligently identify items that are refunded in NetSuite and automatically update the return request on the frontend as well as notify the customer.
Customers don’t want to wait in front of your store and call to explain how to find them.
Our solution delivers a smooth, easy-to-use check-in experience that makes the curbside experience effortless both for your store employees as well as for the customer.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system .
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using NetSuite then integrating with us is simple – feel free to reach out to us and we can work together further!
