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    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team


      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

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Kibo Integration:
Commerce Order Tracking, Returns and In-Store Pickup Integration

100% Native Integration with Kibo Commerce – Go Live in 1 day.

Provide Post-Purchase tracking, Self-Service Returns and an onmichannel order view to streamline In-Store Pickup and Curbside

Kibo Integration WeSupply

Kibo Omnichannel Solution: One place for all your In-Store and Online Orders.

When you connect Kibo Commerce with WeSupply we are pulling all order information from Kibo into WeSupply.


Centralize all your Online as well as POS orders in one place to offer a seamless unified experience for your customers regardless of where they make the purchase.


Easily enable existing flows for:

  • Buy Online Pickup in Store
  • Buy Online Curbside Pickup
  • Buy Online Ship to Store
  • Buy Online Return in Store

Kibo Order Tracking

WeSupply seamlessly handles all split shipments and order routing that happens in Kibo by identifying all child orders and presenting your customers in one view regardless of how many shipments the original order was split into.


  • Reduce split shipment and delivery tracking headaches;
  • Eliminate customer confusion by presenting a single, unified view of all their orders;
  • Maximize your shipping efficiency and minimize the need for manual order handling;
  • Enjoy easy installation and configuration with WeSupply’s simple API.
WeSupply Delivery Notification

Kibo Commerce Shipment Notifications

Automatically trigger shipment notifications when an order is shipped, in transit, out for delivery, delayed and delivered.


If a parent order is split into multiple child orders as well as shipments, WeSupply will detect which item is associated with each shipment and it will proactively notify the customer.


Your customers will always know which product is arriving and when.

Kibo Returns

WeSupply’s integration also enables you to effortlessly manage all Kibo Commerce returns:


  • Encourage self-service returns
  • Autogenerate return labels for all products
  • Streamline your returns process for a better customer experience
  • Automatically identify products returned items and provide partial refunds
  • Avoid the hassle of dealing with product returns manually
WeSupply Self Service Returns
WeSupply InStore Curbside

Kibo In-Store and Curbside Pickup

Plug and Play – no additional integration needed, simply enable In-Store and Curbside Pickup with one click.


Notify your store automatically when the customer drives up for Curbside Pickup


Customers don’t want to wait in front of your store or call the store to explain how to be found. Our solution offers a seamless, check-in experience that is simple and engaging, resulting in increased customer satisfaction.


WeSupply Estimate Delivery Date

Estimated Delivery Date Solution For Kibo

Shipping dates are important information for both customers and retailers. With our solution, customers will know when their items are going to arrive at your store so they can plan accordingly!


Reduce your cart abandonment rate and set the right expectations for your customers. Show the exact date of arrival instead of offering generic shipping times.

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide


50+ pre-built integrations to support any marketing or customer support tool


Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x Kibo integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using Kibo then integrating with us is simple – feel free to reach out to us and we can work together further!

Other integrations


Klaviyo Integration

Klaviyo Integration You can now combine your complete shipping data from WeSupply with the power of Klaviyo into automated flows in near real-time, for a