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NetSuite Omnichannel Order Tracking

Post-Purchase branded order tracking that reduces WISMO calls and radically improves customer experience.

Omnichannel Order Tracking for NetSuite.

WeSupply combines all of your NetSuite orders from the website, phone orders, or Ship to Home orders into a seamless experience.

 

Customers will always be able to see their purchases through one single portal, regardless of where they purchase it.

NetSuite Shipment Tracking.

Regardless of the carrier they use, bring your client back to your website.

 

You’ll have a single cohesive branded experience that is dynamic and provides real-time delivery updates as soon as the page loads.

 

There will be no tracking differences between your carrier’s sites and yours.

Split Order and Shipment Management for your NetSuite Orders

We link all your shipments together and re-connect them to the original parent order, even if you have multiple split shipments.

 

It works like Magic!

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system . 

 

 

The WeSupply x NetSuite integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

We are not just a platform, we are your partner!

If you’re already using NetSuite then integrating with us is simple – feel free to reach out to us and we can work together further!