• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

  • Pricing

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NetSuite Omnichannel Order Tracking

Our Netsuite Omnichannel Order Tracking solution helps retailers automate order tracking, bring traffic back to their website, and upsell & cross-sell directly from the branded tracking page.

WeSupply Paravel Order Tracking

Omnichannel Order Tracking for NetSuite.

WeSupply combines all of your NetSuite orders from the website, phone orders, or Ship to Home orders into a seamless experience.

 

Customers will always be able to see their purchases through one single portal, regardless of where they purchase them.

 

  • Consolidate all orders into one easy-to-use portal
  • View past and present orders in just one place
  • No more switching between apps to see your orders
  • Makes it easy to track inventory and order fulfillment

NetSuite Shipment Tracking.

Regardless of your carrier, you can bring your customers back to your website.

 

You’ll have a single cohesive branded experience that is dynamic and provides real-time delivery updates as soon as the page loads.

 

There will be no tracking differences between your carrier’s sites and yours.

  • Keep customers on your website
  • Create a seamless experience
  • Dynamic and real-time updates
WeSupply Branded Tracking Page

Split Order and Shipment Management for your NetSuite Orders

We link all your shipments together and re-connect them to the original parent order, even if you have multiple split shipments.

 

  • Keep your shipments organized and connected
  • Eliminate the hassle of tracking split shipments
  • Save time by having all your orders connected & routed correctly
  • Get back to what you’re good at – running your business!

 

It works just like magic!

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x Netsuite integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using Netsuite then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions