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NetSuite Omnichannel Order Tracking

Our Netsuite Omnichannel Order Tracking solution helps retailers automate order tracking, bring traffic back to their website, and upsell & cross-sell directly from the branded tracking page.

WeSupply Paravel Order Tracking

Omnichannel Order Tracking for NetSuite.

WeSupply combines all of your NetSuite orders from the website, phone orders, or Ship to Home orders into a seamless experience.

 

Customers will always be able to see their purchases through one single portal, regardless of where they purchase them.

 

  • Consolidate all orders into one easy-to-use portal
  • View past and present orders in just one place
  • No more switching between apps to see your orders
  • Makes it easy to track inventory and order fulfillment

NetSuite Shipment Tracking.

Regardless of your carrier, you can bring your customers back to your website.

 

You’ll have a single cohesive branded experience that is dynamic and provides real-time delivery updates as soon as the page loads.

 

There will be no tracking differences between your carrier’s sites and yours.

  • Keep customers on your website
  • Create a seamless experience
  • Dynamic and real-time updates
WeSupply Branded Tracking Page

Split Order and Shipment Management for your NetSuite Orders

We link all your shipments together and re-connect them to the original parent order, even if you have multiple split shipments.

 

  • Keep your shipments organized and connected
  • Eliminate the hassle of tracking split shipments
  • Save time by having all your orders connected & routed correctly
  • Get back to what you’re good at – running your business!

 

It works just like magic!

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x Netsuite integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using Netsuite then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions