Netsuite Order Notification Solution

Sending notifications from NetSuite can be really painful!

Centralize all notifications into WeSupply to send 40+ Branded Order Notifications via Email & SMS to create a premium post-purchase experience.

WeSupply helps you send out email & SMS notifications for

Order

Order Confirmation
Custom Pre-Shipment Statuses
Order Cancelled
Backordered
Order Delayed

Shipment

Label Generated
Shipment Received
Shipment In Transit
Failed Attempt
Picked Up
Out For Delivery
Delivered
Exception/Delays

Returns

Return Initiated
Return On its Way
Return Delivered
Refund Issued
Return Approved or Rejected
Store Return Approved
Store Return Refunded

Store Pickup & Curbside

E-Receipts
Order Received
Ready for Pickup
Picked Up
Pickup Reminder
Pickup Cancelled
Order is Unable to Fulfill

Proactive Notification for High Volume Shipments

As soon as you generate a shipment in NetSuite, WeSupply is notified about the update and notifies the customer right away.

Because customers are expecting order and delivery notifications, our emails are outperforming any marketing email.

This is a fantastic opportunity to re-engage with your customers by providing interesting marketing material or upselling appropriate products with a 66% open rate and a 21% CTR.

NetSuite Backorder and
Custom Pre-Shipment Status Notification

Notify your customers based on the product status or customer product fields from NetSuite. Reduce customer support tickets automatically by sending the client alerts by SMS or email.

Automatically notify customers of their order status via SMS or email
Reduce customer support tickets and improve customer satisfaction
Works with any pre-order, backorder, or custom status type
Easy to setup – takes minutes to get started

Identify stalled shipments or delayed orders, Instantly!

Proactively notify your customers before they contact you!

Assist your support staff by providing real-time lookups for order and delivery status. One place to find out whether you have any pending orders or:

Stuck or have not moved for multiple days
Delayed by the carrier
Not shipped out yet
Backordered and need an update

Easily select all affected orders and shipments and send a bulk custom update.

NetSuite in-store and curbside pickup notifications

With our integration, we know all of your NetSuite orders that are ready for Pickup, and we automatically send an “Order is ready for pickup” notification through Email or SMS.

You may also enable the check-in procedure, which allows your client to notify your shop when they arrive.

If an order isn’t picked up within a few days, you can send automated reminders.

Reduce time spent on order management
Send automated notifications to clients
Eliminate the need for reminder phone calls or emails
Streamline the pickup process for your customers

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

50+ pre-built integrations to support any marketing or customer support tool

Powerful API to easily integrate into and with any system.

See Integrations ➜

The WeSupply x Netsuite integration lets you:

Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
Encourage self-service returns to create a truly seamless customer experience from start to end.
Offer instant access to all store information, from open hours to store reviews with Store Locator
Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using Netsuite then integrating with us is simple – feel free to reach out to us and we can work together further!

Netsuite Order Notification Solution

WeSupply helps you send out email & SMS notifications for

Order

Shipment

Returns

Store Pickup & Curbside

Proactive Notification for High Volume Shipments

NetSuite Backorder and
Custom Pre-Shipment Status Notification

Identify stalled shipments or delayed orders, Instantly!

NetSuite in-store and curbside pickup notifications

Connect the tools you already use. Plus new ones.

The WeSupply x Netsuite integration lets you:

We are not just a platform, we are your partner!

Learn more about our solutions

Estimated Delivery Date
Solution For Netsuite

NetSuite Omnichannel
Order Tracking

In-Store and Curbside Pickup
for Netsuite

Netsuite Returns
& RMA Solution

Drive Traffic to your Locations with Store Locator for Netsuite

Netsuite Integration - Order Tracking, Returns & Store Pickup

Netsuite Order Notification Solution

WeSupply helps you send out email & SMS notifications for

Order

Shipment

Returns

Store Pickup & Curbside

Proactive Notification for High Volume Shipments

NetSuite Backorder andCustom Pre-Shipment Status Notification

Identify stalled shipments or delayed orders, Instantly!

NetSuite in-store and curbside pickup notifications

Connect the tools you already use. Plus new ones.

The WeSupply x Netsuite integration lets you:

We are not just a platform, we are your partner!

Learn more about our solutions

Estimated Delivery Date Solution For Netsuite

NetSuite Omnichannel Order Tracking

In-Store and Curbside Pickup for Netsuite

Netsuite Returns & RMA Solution

Drive Traffic to your Locations with Store Locator for Netsuite

Netsuite Integration - Order Tracking, Returns & Store Pickup

NetSuite Backorder and
Custom Pre-Shipment Status Notification

Estimated Delivery Date
Solution For Netsuite

NetSuite Omnichannel
Order Tracking

In-Store and Curbside Pickup
for Netsuite

Netsuite Returns
& RMA Solution