• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

  • Pricing

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Hassle-free pickup experience for customers

→  Customer Surveys
→  Visibility into both In-Store and Online Orders
→  Create loyalty through convenience
→  A true omnichannel experience
→  Buy in Store, Return Online

customer giving details about her car
ready for pickup dashboard and email notification

Buy Online Pickup In-Store (BOPIS)

In-Store Pickup is the most convenient and profitable channel in retail. Make shopping more convenient for customers by offering in-store pickup options. Optimize store operations and reduce pickup times.

✅ Automate pickup notifications and reminders
✅ Reduce orders that are not picked up
✅ Effortlessly enable BOPIS and Curbside
✅ Dashboard to easily manage pickup orders
✅ Automated curbside and BOPIS experience

Customer Check-In

Curbside check-in is a convenient way to check in when your customers arrive at the store. Helps you collect all the necessary information to streamline the process for both your customer and store associate.

✅ Provide store directions and parking instructions
✅ Eliminate clogged phone lines
✅ Capture vehicle information (make, model, type, color)
✅ Gather all the information needed for the store associate
✅ Realtime view of when the customers arrive and wait times
✅ Provide expected wait time

customer waiting outside dashboard and customer car description
store pickup customer feedback

Customer Experience Feedback

Customer experience should always take precedence. Recognize what your customers are dealing with at the Curbside or when they order for In-Store pickup, and gathering their suggestions is key to progress. Loyalty increases and they will continue shopping with you when they feel involved in the process.

✅ Processing time analysis by store
✅ Curbside wait time analysis
✅ Store Experience Survey