→ Customer Surveys
→ Visibility into both In-Store and Online Orders
→ Create loyalty through convenience
→ A true omnichannel experience
→ Buy in Store, Return Online
In-Store Pickup is the most convenient and profitable channel in retail. Make shopping more convenient for customers by offering in-store pickup options. Optimize store operations and reduce pickup times.
✅ Automate pickup notifications and reminders
✅ Reduce orders that are not picked up
✅ Effortlessly enable BOPIS and Curbside
✅ Dashboard to easily manage pickup orders
✅ Automated curbside and BOPIS experience
Curbside check-in is a convenient way to check in when your customers arrive at the store. Helps you collect all the necessary information to streamline the process for both your customer and store associate.
✅ Provide store directions and parking instructions
✅ Eliminate clogged phone lines
✅ Capture vehicle information (make, model, type, color)
✅ Gather all the information needed for the store associate
✅ Realtime view of when the customers arrive and wait times
✅ Provide expected wait time
Customer experience should always take precedence. Recognize what your customers are dealing with at the Curbside or when they order for In-Store pickup, and gathering their suggestions is key to progress. Loyalty increases and they will continue shopping with you when they feel involved in the process.
Processing time analysis by store
Curbside wait time analysis
Store Experience Survey