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Aptos Order Tracking, Returns and In-Store Pickup Integration

100% Native Integration with Aptos – Go Live in 1 day.

 

Provide Post-Purchase tracking, Self-Service Returns and an onmichannel order view to streamline In-Store Pickup and Curbside

Curbside pickup

Aptos Omnichannel - One place for all your In-Store and Online Orders

When you connect Aptos with WeSupply we are pulling all order information from Aptos into WeSupply.

 

Centralize all your EOM and POS orders in one place to offer a seamless unified experience for your customers regardless where they make the purchase.

 

Easily enable existing flows for:

 

  • Buy Online Pickup in Store
  • Buy Online Curbside Pickup
  • Buy Online Ship to Store
  • Buy Online Return in Store

Aptos EOM Order Tracking

WeSupply efficiently handles all split shipments and order routing that happens in Aptos by recognizing all shipments by product and displaying customers in one view, regardless of how many shipments the initial order was broken into.

 

return tracking
order status automate sequence

Aptos Shipment Notifications

When an order is shipped, in transit, out for delivery, delayed and delivered, WeSupply will automatically send the customer a notification.

 

If the order is split into multiple shipments, WeSupply will identify which item belongs to each shipment and will notify the customer proactively.

 

Your consumers will always know when the products are arriving and what each shipment contains.

Aptos EOM Returns

WeSupply integration enables your Aptos orders to be returned by providing a simple Self-Service Return center where customers can self-generate return requests and return labels.

 

 

You may choose to maintain your existing return process via WMS. WeSupply will intelligently identify goods that are refunded in Aptos EOM and automatically update the return request and notify the customer about the current status of their return, allowing your staff to keep using their current procedure.

Curbside pickup

Aptos In-Store and Curbside Pickup

Notify your store automatically when the customer drives up for Curbside Pickup

 

Customers don’t want to stand in front of your business or phone the store to explain how to be found. Our solution provides a smooth, check-in experience that is simple and engaging, resulting in increased client happiness.

 

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system . 

 

 

The WeSupply x Aptos integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

We are not just a platform, we are your partner!

If you’re already using Aptos then integrating with us is simple – feel free to reach out to us and we can work together further!