• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

  • Pricing

Sign In

Aptos Order Tracking, Returns and In-Store Pickup Integration

100% Native Integration with Aptos – Go Live in 1 day.

 

Provide Post-Purchase tracking, Self-Service Returns and an onmichannel order view to streamline In-Store Pickup and Curbside

Aptos Integration WeSupply

One place for all your In-Store And Online Aptos Orders

When you connect Aptos with WeSupply we are pulling all order information from Aptos into WeSupply.

 

Centralize all your EOM and POS orders in one place to offer a seamless unified experience for your customers regardless where they make the purchase.

 

Easily enable existing flows for:

 

  • Buy Online Pickup in Store
  • Buy Online Curbside Pickup
  • Buy Online Ship to Store
  • Buy Online Return in Store

Aptos EOM Order Tracking

WeSupply efficiently handles all split shipments and order routing that happens in Aptos by recognizing all shipments by product and displaying customers in one view, regardless of how many shipments the initial order was broken into.

 

This makes it easy for customers to see when their shipments will arrive and track their order status for each shipment. Besides, you’ll be able to 

 

  • Save time by not having to search for individual orders
  • Know where each and every order is at all times
  • Easily and quickly route orders to the correct supplier
  • Keep track of stock levels and minimize back-orders
WeSupply Branded Tracking Page
WeSupply Delivery Notification

Aptos Shipment Notifications

When an order is shipped, in transit, out for delivery, delayed, and delivered, WeSupply will automatically send the customer notifications.

 

If the order is split into multiple shipments, WeSupply will identify which item belongs to each shipment and will notify the customer proactively.

 

Your consumers will always know when the products are arriving and what each shipment contains.

 

  • Keep customers constantly updated on their order status
  • Know what items are in each shipment and when it is arriving
  • Prevent customers from needing to constantly contact customer service
  • Create a more seamless, satisfactory shopping experience for your customers

Aptos EOM Returns

WeSupply integration enables your Aptos orders to be returned by providing a simple Self-Service Return center where customers can self-generate return requests and return labels.

 

 

You may choose to maintain your existing return process via WMS. WeSupply will intelligently identify goods that are refunded in Aptos EOM and automatically update the return request and notify the customer about the current status of their return, allowing your staff to keep using their current procedure.

WeSupply Self Service Returns
WeSupply InStore Curbside

Aptos In-Store and Curbside Pickup

Notify your store automatically when the customer drives up for Curbside Pickup.

 

Customers don’t want to stand in front of your business or phone the store to explain how to be found. Instead:

  • Increase customer satisfaction with a smooth and engaging check-in experience
  • Reduce the amount of time customers spend looking for your business or having to call the store
  • Get notified when the customer arrives so you can be prepared for their pickup

Estimated Delivery Date Solution For Aptos

By providing customers with estimated dates of delivery, you can reduce the cart abandonment rate and free up your team’s resources.

 

Our Estimated Delivery Dates solution for Aptos is the perfect way to proactively offer estimated delivery dates to your customers.

 

  • Proactively offer estimated delivery dates
  • Reduce the cart abandonment rate
  • Keep your customers informed of their order status
WeSupply Estimate Delivery Date
WeSupply integrations

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

The WeSupply x Aptos integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

We are not just a platform, we are your partner!

If you’re already using Aptos then integrating with us is simple – feel free to reach out to us and we can work together further!

Other integrations

klavyio-wesupply-integration-featured

Klaviyo Integration

Klaviyo Integration You can now combine your complete shipping data from WeSupply with the power of Klaviyo into automated flows in near real-time, for a