You can automate the order import, the shipment update flow, and the return status update.
As such, once an order is placed on your WooCoommerce, BigCommerce, Magento 1, Magento 2, and Shopify website, this is triggered and synced to WeSupply.
You can also import orders from different systems using a Google Spreadsheet.
Please check the steps to follow here: How to import orders in WeSupply using Zapier
Once orders are imported in WeSupply, you can automate the shipment update flow and send the tracking information to us. When the tracking number reaches WeSupply, our system starts to notify your customers with shipping email notifications.
Note*: For BigCommerce integration, please take note that Zapier only allows for order import, without shipment update.
While you can import new orders from BigCommerce to WeSupply via Zapier, the solution for making shipment updates is to either push such updates from an external system (through Zapier using the Google Spreadsheets method), or through our API.
How To Perform A Shipment Update With Zapier
Shipment Update API
Return Status Update
You can update the status of returns initiated in WeSupply to ”Received” and ”Controlled” by using a Google Spreadsheet. This also allows for sending the product quality check.
All necessary steps can be viewed in the following support articles:
How to set Return Received status via Zapier
How to set Returned Controlled status and product quality via Zapier