Retain over 40% of your returns as exchanges! -
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

      Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      How It Works

      Take a step by step trip through our functionality to see how we can improve your ecommerce processes.

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

Zapier Integration

You can easily import orders into WeSupply from your Magento 1 store, WooCommerce, or BigCommerce one. Simply integrate with  4,000+ apps!

WeSupply works even better with Zapier integration!

 

Zapier is an online automation tool that connects your favorite apps together. You can automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible.

 

With Zapier, you may connect programs and automate procedures in a matter of seconds. You can effortlessly move data between applications without any coding so you can focus on developing your company.

 

Let WeSupply and Zapier do the work for you and automate your eCommerce by integrating with more than 4,000 apps!

 

The WeSupply x Zapier integration lets you:

 

  • Import orders – You can use Zapier to import orders into WeSupply from different systems
  • Update shipments –  Shipment updates via Zapier are performed via an integration with Google Sheets
  • Return received – The Return Received API changes the current status (in our case Approved status) into Received status
  • Return product quality – The Submit Product QualityAPI changes the current status (in our case Received status) into Controlled status. 

 

Resources

 

Integrating Zapier with WeSupply lets you automate data from one app to another, and build powerful workflows without needing to know code.

 

Let WeSupply  and Zapier automate the work for you, by linking these two technologies in a few simple steps.

 

👉 How to connect WeSupply with Zapier

👉 How to import orders in WeSupply using Zapier

👉 How To Perform A Shipment Update With Zapier

👉 How to set Return Received status via Zapier

👉 How to set Returned Controlled status and product quality via Zapier

 

Get a free demo to see how
WeSupply can work for you

Our shipping and logistics experts will guide you through the product and analyze how WeSupply best fits your eCommerce needs.

FAQs about WeSupply x Zapier Integration​

You can connect BigCommerce, WooCommerce, Magento 1, Magento 2, Shopify, Google Spreadsheets, and Gmail to WeSupply via the Zapier integration. Supported integrations can be found here: WeSupply Integrations.

Yes. You will need your own Zapier account that can be created here.

While there are no extra fees involved, such integration requires a WeSupply paid: WeSupply Pricing & Plans.

Native integrations supported by WeSupply, like Magento 2 and Shopify, are more robust, powerful, and easier to configure within a few minutes. We always recommend built-in integrations, however, you can choose what works best for you.

 

Install the WeSupply Magento 2 module: Magento 2 Extension.

 

Install the WeSupply Shopify app: How to install. WeSupply on your Shopify store?

You can automate the order import, the shipment update flow, and the return status update.

 

Order Import

As such, once an order is placed on your WooCoommerce, BigCommerce, Magento 1, Magento 2, and Shopify website, this is triggered and synced to WeSupply.

 

You can also import orders from different systems using a Google Spreadsheet.

 

Please check the steps to follow here: How to import orders in WeSupply using Zapier

 

Shipment Update

Once orders are imported in WeSupply, you can automate the shipment update flow and send the tracking information to us. When the tracking number reaches WeSupply, our system starts to notify your customers with shipping email notifications.

 

Note*: For BigCommerce integration, please take note that Zapier only allows for order import, without shipment update.

 

While you can import new orders from BigCommerce to WeSupply via Zapier, the solution for making shipment updates is to either push such updates from an external system (through Zapier using the Google Spreadsheets method), or through our API

 

How To Perform A Shipment Update With Zapier

 

Shipment Update API

 

Return Status Update 

You can update the status of returns initiated in WeSupply to ”Received” and ”Controlled” by using a Google Spreadsheet. This also allows for sending the product quality check.

 

All necessary steps can be viewed in the following support articles:

 

How to set Return Received status via Zapier

 

How to set Returned Controlled status and product quality via Zapier

If you cannot find your eCommerce platform among our Zapier integrations, you can import orders and update shipments through Google Spreadsheets. 

 

Order Import via Google SpreadsheetsHow to import orders in WeSupply using Zapier

 

Shipment Update via Google SpreadsheetsHow To Perform A Shipment Update With Zapier

 

Another solution would be to try out our API which supports various actions, order import and shipment update being the most important ones.

 

WeSupply APIAPI Documentation

Connect the tools you already use. Plus new ones.

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