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Magento Commerce Omnichannel Order Tracking

Post-Purchase branded order tracking that reduces WISMO calls and radically improves customer experience.

Omnichannel Order Tracking for Magento Commerce.

WeSupply centralizes all of your Magento orders into location, combining phone and online orders to deliver a unified experience.

Your customers will always have one reliable page to check their order regardless of how they make the purchase.

Even more, now your guest customers can have the same experience as the ones with an account! – this is one of the reason why you get all those “Where is my order?” tickets.

Magento Shipment Tracking.

Bring your consumer back to your website regardless of the delivery service you choose.

 

 

You’ll have one easy-to-use, fully customizable branded experience that is exciting and keeps you updated on every shipment as soon as the page loads.

 

 

You’ll never have a problem with the carriers’ websites and yours matching up.

 

Multi-source inventory - Split Shipments view for your Magento Orders

We centralize all information relating to your split shipments in one view, regardless of how many you have, and we connect everything back to the parent purchase in one view.

 

It works like Magic!

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system . 

 

 

The WeSupply x Magento integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

We are not just a platform, we are your partner!

If you’re already using Kibo then integrating with us is simple – feel free to reach out to us and we can work together further!