• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team


      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

  • Pricing

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In-Store and Online orders unified

→  Customer Surveys
→  Visibility into both In-Store and Online Orders
→  Create loyalty through convenience
→  A true omnichannel experience
→  Buy in Store, Return Online

Visibility into both In-Store and Online Orders

In-Store Pickup is the most convenient and profitable channel in retail. Make shopping more convenient for customers by offering in-store pickup options. Optimize store operations and reduce pickup times.

✅ Automate pickup notifications and reminders
✅ Reduce orders that are not picked up
✅ Effortlessly enable BOPIS and Curbside
✅ Dashboard to easily manage pickup orders
✅ Automated curbside and BOPIS experience

Digital Receipts

Turn physical store receipts into future online purchases.

Beautifully designed digital receipts – on brand with your eCommerce transactional emails. Feature new products, sales, and promotions to create a unified brand experience that generates loyalty and drives additional sales.

✅ Reduce paper waste
✅ Marketing at the POS level
✅ Beautifully designed digital receipts
✅ Customer Experience Feedback

Buy in Store, Return Online

Curbside and in-store returns are available to customers, which cuts down on the time employees spend returning items and makes the process more convenient for customers.

✅ Simplify returns by pre-approving them online
✅ Exchange products at curbside
✅ Provide customer assistance when returning big and heavy items