The Return Season is here! Retain over 40% of your returns as exchanges! - Learn More
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team


      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

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# Communication Management Solution

Buy Online Pickup In Store & Curbside Pickup.

Connect To Your eCommerce, ERP & POS To Enable Seamless, Automated Communication.

Buy Online Pickup In-Store & Curbside Pickup Solution

Build Customer Loyalty with
In-Store & Curbside Pickup options

In-store pickups enable you to drive more sales and increase brand awareness, whereas with Curbside Pickup, the order is simply dropped off at its predetermined destination and a notification is sent to the customer to ensure safety and success during contactless delivery!

Buy Online Pickup in Store

Enable your customers to pick up orders directly from your store and automatically manage store pickup notifications.

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Buy Online Pickup at Curbside

Let your customers pick up orders from the curbside pick-up point for a truly safe contactless delivery, and effectively automate notifications.

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Buy Online Ship to Store

Your customers can order online and have the item shipped directly to the store. Benefit from extra in-store traffic!

Buy Online Return in Store

Drive additional revenue growth and foot traffic when customers opt for in-store returns.

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Buy in Store Return Online

Enable your customers to return their items online with our simple and effective Self-Service Return Center!

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Digital Receipts

More than an electronic receipt: a fully-branded experience that will help you connect with your customers.

Manage Store Pickup Notifications

Buy Online Pickup in Store.

Automatically Manage Store Pickup Notifications.

We will notify your customers via SMS and Email as soon as the order is ready to be picked up. Detailed instructions will include pickup location, directions, and instructions. The customer will just simply head to the guest service and verify a one-time PIN code for pickup.

Buy Online Pickup at Curbside.

Notify your store when your customer drives up for Curbside Pickup.

Automate Curbside Pickup Communications – Manage automatically all your curbside pickup notifications by offering clear instructions of when the products are ready for pickup and when the customer arrives at the store. Empower your store associates with detailed information about the customer’s vehicle to minimize wait time and increase efficiency.

Curbside Pickup experience that drives repeat purchases – Customers don’t want to wait in front of your store or call the store to explain how to be found. Our solution offers a seamless, check-in experience that is simple and engaging, resulting in increased customer satisfaction.

Buy Online Pickup at Curbside
Buy Online Ship to Store

Buy Online Ship to Store.

Ship to store has never been easier!

Reduce cost and Drive additional revenue – Since many of your items are not available in every retail store, you can still drive additional revenue and decrease operating costs by offering your customers the ability to pick up any product at their location of their choice. It’s convenient for your customer and the extra in-store foot traffic is always welcomed.

Ship-to-Store ordering is simple with WeSupply:

• Order Confirmation Notification – “don’t go to the store yet….

• Shipping Confirmation Notification – “it’s on its way to the store… but not ready for you….

• Branded Order Tracking Page – “Track your order as it travels to the selected store

• Ready for Pickup Notification – “We can’t wait to see you and show your new item

• Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online

Curbside Pickup experience that drives repeat purchases – Customers don’t want to wait in front of your store or call the store to explain how to be found. Our solution offers a seamless, check-in experience that is simple and engaging, resulting in increased customer satisfaction.

Buy Online Return in Store.

Drive additional revenue and foot traffic to your retail store with in-store returns.

In-store returns are a big advantage over your online-only competition, with 62% of shoppers more likely to shop if they can return to a brick-and-mortar location. Getting them through your doors also offers you a great opportunity to delight them with your latest products and promotions, increasing the chance they’ll purchase with you again. Customers can buy and pay online & return items in store!

Streamline this process by offering:

List all stores that can accept the return. Clears up any confusion, avoids unnecessary trips, and mitigates customer service phone calls.

Pre-approve returns. This avoids any hassle at the store level – just walk in, drop off, and get your refund. Easiest return experience ever!

Buy Online Return in Store

Put the customer first.

Buy in Store Return Online.

An easy and convenient way to accept returns and exchanges from in-store purchases will improve customer loyalty and unify the experience.

With our powerful API, we easily integrate with your ERP, OMS, and POS system, import all store orders, and provide the customer with a simple self-service return process.

Customers can purchase from a local store and proceed with returns online!

Digital Receipts.

Ditch the standard email receipts and re-engage with your customers.

Beautifully designed digital receipts – on brand with your eCommerce transactional emails. Feature new products, sales, and promotions to create a unified brand experience that generates loyalty and drives additional sales.

Decrease Customer Service questions – FAQs and link them directly to your Return and Exchange Portal.

Survey your customer – for CSAT and NPS to get a better understanding of how your team is doing in stores.

Easy Order Lookup – a centralized location for all your In-Store and Online orders.

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One place for all In-Store and Online Orders

One place for all In-Store and Online Orders.

Connect Seamlessly the digital-to-physical commerce experiences.

Regardless of whether you’re offering same-day delivery, shipping to physical stores, curbside delivery, and more, WeSupply has to offer you the omnichannel, reliable, and data-driven solution to help you better manage your inventory, improve the order pickup process and overall post-purchase experience!

Improved Customer Experience and Operational Cost Savings

We bring all orders regardless of whether it’s placed online or in-store in one centralized location, this will help your customers and store associates decrease the proof of purchase issues. And for out-of-stock items, you can let your customers know once the product is back online and they can successfully place their order online and pick it up elsewhere!

More ways to use WeSupply
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A new way to organize, automate & improve your eCommerce operations.

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Improve Conversion By Showing up-to-date information such as Estimated Delivery Dates.

Frictionless self-service return solution that makes every return a potential repurchase.

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Proactively notify your customers of the latest status of their order so that they know what to expect.

Try WeSupply For Your Team

14-day free trial | No credit card needed