Buy Online Pickup In Store (BOPIS) & Curbside Pickup (BOPAC) Communication Management Solution.


Connect to your Ecommerce, ERP and POS to enable Seamless, Automated Communication for:

and complete the experience with Buy in Store Return Online and Digital Receipts.

Buy Online Pickup in Store.

Automatically Manage Store Pickup Notifications.

 

We will notify your customers via SMS and Email as soon as the order is ready to be picked up. Detailed instructions will include pickup location, directions and instructions. The customer will just simply head to the guest service and verify a one time PIN code for pickup.

Buy Online Pickup at Curbside

Notify your store when your customer drives up for Curbside Pickup.

 

Automate Curbside Pickup Communications – Manage automatically all your curbside pickup notifications by offering clear instructions of when the products are ready for pickup and when the customer arrives at the store. Empower your store associates with detailed information about the customer’s vehicle to minimize wait time and increase efficiency.

 

Curbside Pickup experience that drives repeat purchases – Customers don’t want to wait in front of your store or call the store to explain how to be found. Our solution offers a seamless, check-in experience that is simple and engaging , resulting in increased customer satisfaction.

Buy Online Ship to Store

Ship to store has never been easier!

 

Reduce cost and Drive additional revenue – Since many of your items are not available in every retail store, you can still drive additional revenue and decrease operating costs by offering your customers the ability to pickup any product at their location of their choice. It’s convenient for your customer and the extra in-store foot traffic is always welcomed.

 

Ship-to-Store ordering is simple with WeSupply:

  • Order Confirmation Notification – “don’t go to the store yet….”
  • Shipping Confirmation Notification – “it’s on its way to the store… but, not ready for you….”
  • Branded Order Tracking Page – “Track your order as it travels to the selected store”
  • Ready for Pickup Notification – “We can’t wait to see you and show your new item”
  • Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online”

Buy Online Return in Store.

Drive additional revenue and foot traffic to your retail store with in-store returns.

 

In store returns are a big advantage over your online-only competition, with 62% of shoppers more likely to shop if they can return to a brick and mortar location. Getting them through your doors also offers you a great opportunity to delight them with your latest products and promotions, increasing the chance they’ll purchase with you again.

 

Streamline this process by offering:

  • List all stores that can accept the return. Clears up any confusion, avoids unnecessary trips, and mitigates customer service phone calls.
  • Pre-approve returns. This avoids any hassle at the store level – just walk in, drop off, and get your refund. Easiest return experience ever!

Buy in Store Return Online.

Put the customer first.

 

An easy and convenient way to accept returns and exchanges from in-store purchases will improve customer loyalty and unify the experience.

 

With our powerful API, we easily integrate with your ERP, OMS and POS system, import all store orders and provide the customer a simple serf-service return process.

Digital Receipts.

Ditch the standard email receipts and re-engage with your customers.

 

Beautifully designed digital receipts – on brand with your ecommerce transactional emails. Feature new product, sales and promotions to create a unified brand experience that generates loyalty and drives additional sales.

 

Decrease Customer Service questions – FAQ’s and link them directly to your Return and Exchange Portal.

 

Survey your customer – for CSAT and NPS to get a better understanding of how your team is doing in stores.

 

Easy Order Lookup – a centralized location for all your In-Store and Online orders.

One place for all In-Store and Online Orders.

Connect Seamlessly the digital-to-physical commerce experiences.

 

Improved Customer Experience and Operational Cost Savings – We bring all orders regardless that it’s placed online or in-store in one centralized location, this will help your customers and store associates decrease the proof of purchase issues.

Schedule a Demo.