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Magento Commerce Order Notifications Solution

Use our Magento Order Notifications solution to send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.

WeSupply London Drugs Proactive Email Notifications

WeSupply helps you send out email & SMS notifications for

WeSupply Delivery Notification

Proactive Notification for High Volume Shipments

WeSupply notifies the consumer as soon as you submit a shipment in Magento. 

 

Our notifications are outperforming any marketing email since the customer is expecting order and delivery updates. 

 

With an open rate of 66% and a CTR of 21%, this is an excellent chance to re-engage with your consumers by offering interesting marketing content or upselling appropriate items.

Magento Backorder and Custom Pre-Shipment Status Notification

If you are taking Pre-Orders, Backorders or even if you have custom pre-shipment statuses such as “personalize” or “custom order”, implementing WeSupply, you will be able to send personalized notifications to your consumers based on the customer order status or customer product fields from Magento.

 

You can drastically cut down customer support requests by automatically sending them SMS or email notifications.

WeSupply Custom Order Status

Identify stalled shipments or delayed orders, Instantly!

Proactively notify your customers before they contact you!

 

Help your support team by providing them real-time order and shipment status lookup.

 

With WeSupply you will be able to discover all of your orders and shipments that are:

 

  • Stuck or have not moved for multiple days
  • Delayed by the carrier
  • Not shipped out yet
  • Backordered and need an update

Simply choose all affected orders and shipments, and send a bulk custom update.

Magento curbside and in-store pickup notifications

By integrating our solution, you can automatically notify your customers that their orders are ready for pickup by sending them an email or SMS.

 

Additionally, you may enable the check-in process, in which the customer will be able to inform your store when they are on their way and when they have arrived.

 

You may send automated reminders if a customer does not pick up the order after a few days.

 

Work instantly with Magento Multi-Source inventory – enable everything with a click of a button – no additional integration is required.

WeSupply integrations

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

The WeSupply x Magento integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using Magento then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions