Send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.
Order Confirmation
Custom Pre-Shipment Statuses
Order Cancelled
Backordered
Order Delayed
Label Generated
Shipment Received
Shipment In Transit
Failed Attempt
Picked Up
Out For Delivery
Delivered
Exception/Delays
Return Initiated
Return On its Way
Return Delivered
Refund Issued
Return Approved or Rejected
Store Return Approved
Store Return Refunded
E-Receipts
Order Received
Ready for Pickup
Picked Up
Pickup Reminder
Pickup Cancelled
Order is Unable to Fulfill
WeSupply notifies the consumer as soon as you submit a shipment in Magento.
Our notifications are outperforming any marketing email since the customer is expecting order and delivery updates.
With an open rate of 66% and a CTR of 21%, this is an excellent chance to re-engage with your consumers by offering interesting marketing content or upselling appropriate items.
If you are taking Pre-Orders, Backorders or even if you have custom pre-shipment statuses such as “personalize” or “custom order”, implementing WeSupply, you will be able to send personalized notifications to your consumers based on the customer order status or customer product fields from Magento.
You can drastically cut down customer support requests by automatically sending them SMS or email notifications.
Proactively notify your customers before they contact you!
Help your support team by providing them real-time order and shipment status lookup.
With WeSupply you will be able to discover all of your orders and shipments that are:
Simply choose all affected orders and shipments, and send a bulk custom update.
By integrating our solution, you can automatically notify your customers that their orders are ready for pickup by sending them an email or SMS.
Additionally, you may enable the check-in process, in which the customer will be able to inform your store when they are on their way and when they have arrived.
If a customer does not pickup the order after a few days, you may send out automated reminders.
Work instantly with Magento Multi-Source inventory – enable everything with a click of a button – no additional integration is required.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system .
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using Magento then integrating with us is simple – feel free to reach out to us and we can work together further!
