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Magento Order Notification

Send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.

 

Order

Order Confirmation

Custom Pre-Shipment Statuses
Order Cancelled
Backordered
Order Delayed

Shipment

Label Generated

Shipment Received

Shipment In Transit

Failed Attempt

Picked Up

Out For Delivery

Delivered

Exception/Delays

Returns

Return Initiated

Return On its Way

Return Delivered

Refund Issued

Return Approved or Rejected

Store Return Approved 

Store Return Refunded

Store Pickup & Curbside

E-Receipts

Order Received

Ready for Pickup

Picked Up

Pickup Reminder

Pickup Cancelled

Order is Unable to Fulfill

Proactive Notification for High Volume Shipments

WeSupply notifies the consumer as soon as you submit a shipment in Magento. 

 

Our notifications are outperforming any marketing email since the customer is expecting order and delivery updates. 

 

With an open rate of 66% and a CTR of 21%, this is an excellent chance to re-engage with your consumers by offering interesting marketing content or upselling appropriate items.

Magento Backorder and
Custom Pre-Shipment Status Notification

If you are taking Pre-Orders, Backorders or even if you have custom pre-shipment statuses such as “personalize” or “custom order”, implementing WeSupply, you will be able to send personalized notifications to your consumers based on the customer order status or customer product fields from Magento.

 

You can drastically cut down customer support requests by automatically sending them SMS or email notifications.

Identify stalled shipments or delayed orders, Instantly!

Proactively notify your customers before they contact you!

 

Help your support team by providing them real-time order and shipment status lookup.

 

With WeSupply you will be able to discover all of your orders and shipments that are:

 

  • Stuck or have not moved for multiple days
  • Delayed by the carrier
  • Not shipped out yet
  • Backordered and need an update

Simply choose all affected orders and shipments, and send a bulk custom update.

Magento curbside and in-store pickup notifications

By integrating our solution, you can automatically notify your customers that their orders are ready for pickup by sending them an email or SMS.

Additionally, you may enable the check-in process, in which the customer will be able to inform your store when they are on their way and when they have arrived.

If a customer does not pickup the order after a few days, you may send out automated reminders.

 

 

Work instantly with Magento Multi-Source inventory – enable everything with a click of a button – no additional integration is required.

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system . 

 

 

The WeSupply x Magento integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

We are not just a platform, we are your partner!

If you’re already using Magento then integrating with us is simple – feel free to reach out to us and we can work together further!