Simple, scalable, transparent pricing

6 Fully customizable tracking page templates to get started! Choose your own colors, fonts, marketing assets, add your own CSS and HTML

Show customers that the order will be shipped in multiple packages. This often happens when the order has multiple items what are fulfilled from different locations, vendors or dropshipper. Another frequent scenario is when the items do not fit in 1 box.

Avoid customers support tickets about order or item cancelations, intelligently detect eligible, cancelable products that your customer can cancel themself.

Displayed on the tracking page as well as on the order view page the estimated delivery date provided by the carrier.

From couriers around the world such as DHL, Royal Mail, China Post, Canada Post, YunExpress, ePacket and more.

From major logistic companies such as Old Dominion, Estes or R+L Carriers to specialty ones such as Fragile Pack.

Customers can lookup Web, In-Store, POS, ERP or even Phone Orders.

Highest level of security certification compliant with Enterprise requirements. Encrypted At Rest & In Transit. Hosted on AWS.

To ensure compliance with both GDPR and CCPA for our customers, WeSupply offers a comprehensive Data Processing Addendum (DPA). This DPA enacts standard contractual clauses set forth by the European Commission to establish a legal basis for cross-border data transfers from the EU. It also sets forth our standards regarding the handling Personal Information governed by CCPA.

To name a few: Backordered, Order Cancelled, Order Delayed, Shipment In Transit, Failed Attempt, Out For Delivery, Delivered, Exception, Delivered, Store Pickup & Curbside Order is ready for Pickup, Order Pickup Reminder, Return Initiated, Refund Issued

With full HTML editor capability for 100% Branded Emails. If you already have your email design ready, simply import them into WeSupply.

Let your customers know that some orders might be delayed automatically even before they are shipped.

Trigger over 50 order, shipping, returns and store pickup event notifications.

Displayed on the tracking page as well as on the order view page the estimated delivery date provided by the carrier.

The experience as on Amazon! Set the right expectation for the customer and to improve conversion rate by 21%!

Maximize Conversion Rate! Customers can compare EDD by shipping courier - Just like on Amazon!

Identify Delayed and Stalled Shipment before the customer reaches out to you.

Identify slow processing time at any distribution Warehouse, Store or Dropshipper.

Identify how long it takes your carrier to ship out your products.

Get notified when an order is delivered but lost or stolen.

Export all notification, returns and fedback data, then analyze it in your favorite tool.

Export all notification, returns and fedback data, then analyze it in your favorite tool.

Using our Pickup Dashboard your store associates can Manage Store Pickup (BOPIS) and Curbside Pickups. Update the customer when an order is ready for pickup, cancel orders or just items and even remind your customers when they forget to pickup their order. Additionally your team can see all customer details such as Vehicle Type and Model and they can even get notified when the customer arrives at the store.

Fully customized for your brand with all the necessary information and instructions for your customer.

Remind your customer that their order is ready for pickup automatically.

One place for all In-Store and Online Orders. Basically the same order view experience as major retailers such as REI or Target offers.

Offer the same experience regardless your customers make their purchase online or in-store.

Sync all your orders from your store with WeSupply for a true omnichannel customer experience.

Looks great on desktop as well as on mobile. Fully integrated with your in-store pickup experience and optimized for SEO.