The Return Season is here! Retain over 40% of your returns as exchanges! - Learn More
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

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      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

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      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team


      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

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      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

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      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

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Estimated Delivery Date

Predictive pre-purchase estimated delivery dates

Set the appropriate expectations from the start and boost your conversion along the way.

WeSupply Predictive Pre-Purchase Estimated Delivery Date
Eliminate Shipping Anxiety with Estimate Delivery Date

Eliminate shipping anxiety

Fulfill customer demands and gain long-term trust by clearly addressing order arrival times and keeping them. Establish a foundation for efficient delivery by embedding expected delivery dates into your logistics operation and statistics.

✅ Amazon converted a lot of customers by being clear about their delivery dates
✅ Display Estimated Delivery Dates on Product Page, Cart, and Checkout
✅ On the branded tracking page and in shipment notifications, provide customers with Estimated Delivery Dates
✅ Customers are expecting to know exactly when the products will arrive.

Reduce cart and checkout abandonment

24% increase in Conversion Rate = More sales without any extra effort or money just by being informative and always keeping your word! Show the estimated delivery date on your products and enjoy the benefits!

✅ Over 85% of customers are expecting to see estimated delivery dates during checkout
✅ 36% reduction in cart abandonment
✅ Delivery dates are now mainstream, used by thousands of retailers every day – not just by the Amazon

Estimated Delivery Date on Shipping Method Page
Flexible Shipping Rule: If the product category is electronics then add processing time

Flexible Shipping Rules: Because Not All Products Are The Same.

Customized product such as Furniture is going to take longer to process than a generic T-Shirt, and an item that comes from a dropshipper via LTL is expected to take longer than something stored at a warehouse next to the customer.

✅ One flat delivery estimate rule that applies to everything on the site.
✅ Delivery estimate based on product attribute or individual SKU level.
✅ Inventory location based lead and transit times.
✅ Order cut-off times to increase urgency
✅ Exclude Weekends and Holidays

Backorder Management

Provide backorder updates before and after the purchase.
Don’t miss this opportunity to take preorders by clearly communicating with the customers the expected delivery dates before the purchase and sending automatic updates via email and SMS to keep customers engaged.

Set and show estimated shipping dates for specific back-ordered products or collections.

✅ Overcome stock issues by selling on backorder.
✅ Turn your out of stock items into revenue.
✅ Allow customers to pre-order and reduce stockouts
✅ Set the right customer expectation and increase your revenue

Backorder Management Estimate Delivery Date
Drive Urgency - If you order within 1 hour, you get the product tomorrow

Drive Urgency in the buying journey

✅ Add cut-off times to account for supply chain fluctuations.
✅ Add packing days for fulfillment delays or times of increased volume.
✅ Update DC working hours and closures to ensure EDD accuracy.
✅ Configure promise date rules i.e. “Order in the next 8 hours to get it by 12/24!” to drive conversion.