Set the appropriate expectations from the start and boost your conversion along the way.
Fulfill customer demands and gain long-term trust by clearly addressing order arrival times and keeping them. Establish a foundation for efficient delivery by embedding expected delivery dates into your logistics operation and statistics.
✅ Amazon converted a lot of customers by being clear about their delivery dates
✅ Display Estimated Delivery Dates on Product Page, Cart, and Checkout
✅ On the branded tracking page and in shipment notifications, provide customers with Estimated Delivery Dates
✅ Customers are expecting to know exactly when the products will arrive.
24% increase in Conversion Rate = More sales without any extra effort or money just by being informative and always keeping your word! Show the estimated delivery date on your products and enjoy the benefits!
✅ Over 85% of customers are expecting to see estimated delivery dates during checkout
✅ 36% reduction in cart abandonment
✅ Delivery dates are now mainstream, used by thousands of retailers every day – not just by the Amazon
Customized product such as Furniture is going to take longer to process than a generic T-Shirt, and an item that comes from a dropshipper via LTL is expected to take longer than something stored at a warehouse next to the customer.
✅ One flat delivery estimate rule that applies to everything on the site.
✅ Delivery estimate based on product attribute or individual SKU level.
✅ Inventory location based lead and transit times.
✅ Order cut-off times to increase urgency
✅ Exclude Weekends and Holidays
Provide backorder updates before and after the purchase.
Don’t miss this opportunity to take preorders by clearly communicating with the customers the expected delivery dates before the purchase and sending automatic updates via email and SMS to keep customers engaged.
Set and show estimated shipping dates for specific back-ordered products or collections.
✅ Overcome stock issues by selling on backorder.
✅ Turn your out of stock items into revenue.
✅ Allow customers to pre-order and reduce stockouts
✅ Set the right customer expectation and increase your revenue
✅ Add cut-off times to account for supply chain fluctuations.
✅ Add packing days for fulfillment delays or times of increased volume.
✅ Update DC working hours and closures to ensure EDD accuracy.
✅ Configure promise date rules i.e. “Order in the next 8 hours to get it by 12/24!” to drive conversion.