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Kibo Commerce Omnichannel Order Tracking

WeSupply x Kibo are bringing you the post-purchase branded order tracking & delivery notifications solution that reduces WISMO calls and radically improves customer experience.

WeSupply Paravel Order Tracking

Omnichannel Order Tracking for Kibo Commerce.

WeSupply centralizes all your Kibo orders from the website, phone orders, apps, marketplace, POS, OMS, and WMS to create one seamless experience.

 

Your customers will always have one reliable portal to check their order regardless of where they buy it from.

 

  • Streamline your customer’s purchase experience across all sales channels
  • Keep your customers coming back for more with a seamless purchase history
  • Improve customer satisfaction with a centralized order management system
  • Offer a one-stop-shop for all Kibo orders, increasing loyalty and conversions

Kibo Shipment Tracking.

You will have one simple-to-understand, fully customizable branded experience that is engaging and provides real-time updates about every shipment as soon as the page loads.

 

  • You will never have discrepancies between the carrier websites and your website.
  • Keep your customers on your website and in control of their shipments
  • Never worry about discrepancies between carrier websites again
  • Create a branded experience for your customers that is engaging
WeSupply Branded Tracking Page
Order Tracking customer

Split Order and Shipment Management for your Kibo Orders.

Regardless of how many split orders you have in Kibo, WeSupply centralizes all the information in one view and ties everything back to the original parent order.

 

  • Keep track of your inventory and split shipments no matter the carrier you’re choosing
  • Streamline all your order tracking and management operations for improved efficiency
  • Improve customer satisfaction with quick and easy order tracking

 

It works like magic!

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x Kibo integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are more than just a platform. We are your partner!

If you’re already using Kibo, then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions