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Kibo Order Notifications
Integration

Send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.

WeSupply London Drugs Proactive Email Notifications

WeSupply helps you send out email & SMS notifications for

WeSupply Delivery Notification

Proactive Notification for High Volume Shipments

As soon as you generate a shipment in Kibo, WeSupply picks up the information and notifies the customer.  

 

Because the customer is expecting order and shipment updates, our notifications are outperforming any marketing email.

 

With 66% Open Rate and 21% CTR is a great opportunity to re-engage with your customers by presenting engaging marketing content or upsell the right products.

Kibo Backorder and
Custom Pre-Shipment Status Notification

If you are taking Pre-Orders, Backorders or even if you have custom pre-shipment statuses such as “personalize” or “custom order”, you will be able to send custom notification to your customers based on the product status or customer product fields from Kibo.

 

  • Send proactive SMS & Email notifications to your customers to reduce support tickets
  • Automatically send notifications based on product status or customer product fields in Kibo
  • Keep your customers updated on their order status to mitigate shipping anxiety
WeSupply Custom Order Status

Identify stalled shipments or delayed orders, Instantly!

Proactively notify your customers before they contact you!

 

Help out your support team with real-time order and shipment status lookup. One place to identify all your orders that are:

 

  • Stuck or have not moved for multiple days
  • Delayed by the carrier
  • Not shipped out yet
  • Backordered and need an update

Easily select all affected orders and shipments and send a bulk custom update.

Kibo Curbside and In-store Pickup notifications

It’s simple, with our integration we know all your Kibo orders that are ready for Pickup, using that information we automatically trigger the “Order is ready for pickup” notification via Email or SMS.

 

Additionally you can enable the checkin process, where the customer will be able to tell your store when they are on the way as well as when they arrive at your store.

 

If the customer does not pickup the package within a few days you can send out automatic reminders.

 

Simply enable everything with a click of a button – no additional integration is required.

WeSupply integrations

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

The WeSupply x Magento integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using Kibo then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions