• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

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Aptos Integration for EOM Returns

Your customers can self-generate return labels for all your EOM orders, regardless if they were placed online or in-store with the WeSupply – Aptos integration!

WeSupply Self Service Returns

Your customer experience will differentiate you from your competition.

Aptos returns process is as simple as shopping online.

 

WeSupply makes returning pleasant so you won’t lose your clients – it costs 9X more to attract new customers.

 

Improve the customer experience with WeSupply and save time for all your Aptos Returns. When a return is refunded, we will instantly detect this and update the frontend status while also immediately notifying the consumer about their refund.

Save time with Smart Return Rules

Not all items are created equal — Smart Return Rules, for example, allow you to personalize your eCommerce return policy on a category, attribute, or item basis.

 

There’s no such thing as an excessively complicated return policy!

 

Start automating returns today with Aptos and WeSupply!

Notify your customers about the latest return status

Notify your clients before they contact you!

 

“Where is my refund?” is as popular as “Where is my order?”

 

It’s essential to notify your consumers when the return has been received at your warehouse and when a refund has been issued. This will save your support team a lot of time.


Start sending automated order tracking updates today using the Aptos and WeSupply integration!

Buy Online Return in Store.

In-store returns allow you to increase sales and foot traffic to your business.

 

In-store returns are a significant competitive advantage over online-only competitors, with over 60% of consumers more likely to buy if they can return to a physical store.

 

You may also pique their interest with your newest products and sales, which will increase the likelihood that they’ll make another purchase from you.

 

Reduce the friction by:

 

• Listing all locations where you can return items. This eliminates any uncertainty, saves time, and reduces customer service phone calls.

 

• Pre-approving returns. This eliminates any store-level hassles – simply walk in, hand over your items, and receive your money back. There’s never been a better return process!

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x Aptos integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

We are not just a platform, we are your partner!

If you’re already using Aptos then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions