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Aptos Order Notifications

We know how painful notifications are in Aptos.

 

Centralize all notifications into WeSupply to send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.

 

Order notification

Order

Order Confirmation

Custom Pre-Shipment Statuses
Order Cancelled
Backordered
Order Delayed

Shipment

Label Generated

Shipment Received

Shipment In Transit

Failed Attempt

Picked Up

Out For Delivery

Delivered

Exception/Delays

Returns

Return Initiated

Return On its Way

Return Delivered

Refund Issued

Return Approved or Rejected

Store Return Approved 

Store Return Refunded

Store Pickup & Curbside

E-Receipts

Order Received

Ready for Pickup

Picked Up

Pickup Reminder

Pickup Cancelled

Order is Unable to Fulfill

Returns Process

Proactive Notification for High Volume Shipments

WeSupply picks up the information and notifies the client as soon as you generate an Aptos EOM shipment. 

 

Because customers are waiting for order and delivery notifications, our notifications are outperforming any marketing email. 

 

With a 66% open rate and a 21% CTR, this is a fantastic chance to re-engage with your consumers by offering interesting marketing material or upselling appropriate items.

Aptos Backorder and
Custom Pre-Shipment Status Notification

If you are taking Pre-Orders, Backorders or even if you have custom pre-shipment statuses such as “personalize” or “custom order”, You’ll be able to notify your customers based on the product status or customer product fields from Aptos.

 

Reduce customer support tickets automatically by sending the client alerts by SMS or email.

Pre-Shipment Statuses l Personalized Post-Purchase Experiences

Identify stalled shipments or delayed orders, Instantly!

Proactively notify your customers before they contact you!

 

Assist your support staff by providing real-time lookups for order and delivery status. One place to find out whether you have any pending orders or:

 

  • Stuck or have not moved for multiple days
  • Delayed by the carrier
  • Not shipped out yet
  • Backordered and need an update

Easily select all affected orders and shipments and send a bulk custom update.

Aptos curbside and in-store pickup notifications

With our integration, we know all of your EOM orders that are ready for Pickup, and we automatically send an “Order is ready for pickup” notification through Email or SMS as a result.

 

 

You can also enable the checkin process, which allows the customer to notify your store when the customer arrive to your store.

 

 

If the package isn’t picked up within a few days, you may send automated reminders.

Curbside pickup

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system . 

 

 

The WeSupply x Aptos EOM integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

We are not just a platform, we are your partner!

If you’re already using Aptos then integrating with us is simple – feel free to reach out to us and we can work together further!