Integrate WeSupply with Shopify either via our Shopify app or with your ERP system.
Provide Post-Purchase tracking, Self-Service Returns and an onmichannel order view to streamline In-Store Pickup and Curbside
WeSupply creates a fully customizable tracking page for your Shopify store.
Split Shipments? – Not Problem! the customer will be able to track all their shipments in one branded tracking page
We integrate with over 1000+ carriers worldwide.
Automatically trigger shipment notifications when an order is shipped, in transit, out for delivery, delayed and delivered.
If an order is split into multiple shipments, WeSupply will detect which item is associated with each shipment and it will proactively notify the customer.
Your customers will always know which product is arriving and when.
The WeSupply integration also enables your Shopify orders to be returned by providing a simple Self-Service Return center where customers can self-generate return requests as well as return labels.
Let’s go green with QR code support (where supported by the carrier) and, let’s face it, in 2023 how many people have a printer at home?
When you connect Shopify with WeSupply we are pulling all order information from Shopify into WeSupply.
To provide a consistent, integrated experience for your clients, no matter where they make the purchase, centralize all of your online and point-of-sale purchases in one location.
Easily enable:
Set the Right Expectations from the Beginning and deliver an Amazon-like Customer Experience that increases Conversion and Drives Revenue.
With our Flexible Shipping Rules, you can set custom processing time by product or brand and factor in delivery cut-off times, holidays and weekends.
Backorders and low inventory are on the rise but they often result in increased customer support calls and tickets, because your customers are demanding constant updates on their backorder.
Don’t miss this opportunity to take preorders by clearly communicating with the customers the delivery lead times on the product page before the purchase and send automatic updates via email and SMS to keep customer engaged.
Notify your store automatically when the customer drives up for Curbside Pickup.
Customers don’t want to wait in front of your store or call the store to explain how to be found. Our solution offers a seamless, check-in experience that is simple and engaging, resulting in increased customer satisfaction.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system .
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
Encourage self-service returns to create a truly seamless customer experience from start to end.
If you’re already using Shopify then integrating with us is simple – feel free to reach out to us and we can work together further!
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