The Return Season is here! Retain over 40% of your returns as exchanges! - Learn More
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

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Shopify Order Tracking App

The Post-Purchase branded order tracking solution for your Shopify store that reduces WISMO calls and radically improves customer experience.

WeSupply Paravel Order Tracking

Omnichannel Order Tracking for Shopify.

WeSupply is the only software you need to streamline your Shopify orders.

 

From website purchases to phone orders and apps, WeSupply has you covered. Our software integrates with Shopify POS, OMS, and WMS to create one seamless experience for your customers.

 

They will always have one reliable portal to check their order regardless of where they buy from.

 

  • Eliminate the hassle of managing multiple systems to track orders
  • Create a seamless shopping experience across all platforms
  • Simple order management so you can focus on your business growth

Shopify Shipment Tracking.

Bring your customer back to your website regardless what carrier you use.

 

You will have one simple to understand, fully customizable branded experience that is engaging and provides realtime updates about every shipment as soon as the page loads.

 

You will never have discrepancy between the carrier websites and your website. 

WeSupply Branded Tracking Page

Split Order and Shipment Management for your Shopify Orders

Regardless how many split orders your have with additional split shipments in Shopify we centralize all the information in one view and tie everything back to the original parent order.

 

It works like Magic!

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x Shopify integration lets you:

  • Automate order tracking experience and reduce WISMO calls;
  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.

Learn more about our solutions

We are not just a platform, we are your partner!

If you’re already using Shopify then integrating with us is simple – feel free to reach out to us and we can work together further!