The Return Season is here! Retain over 40% of your returns as exchanges! - Learn More
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team


      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

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Return Logic vs Returnly

Which software is the best?

No two businesses are the same, so it can be difficult to choose the right tool for returns management that meets your specific requirements.


Learn more about Return Logic and Returnly, and book a demo to see how we compare to them.


Return Logic has been designed to help Shopify brands at the beginning of their journey to process their returns effectively while ensuring positive customer relationships.


Returnly is a returns management platform that aims to solve eCommerce issues such as returns management and refunds, while creating a seamless self-service customer experience.


ReturnLogic enables scaling Shopify brands to manage their returns efficiently by reducing the frequency of those returns and the number of support queries.


It works with both backend and frontend to ensure a positive customer experience, improve the reverse logistics, and make returns operations go smoothly.


On the other hand, Returnly enables D2C (direct-to-consumer) businesses of varying sizes to manage returns more efficiently by creating a fully-branded returns experience, engaging with customers throughout the post-purchase journey, and providing ultimate transparency.

What are the unique features that differentiate the two?​

Return Logic

- Third-party warranty processing
- Pricing starts at $300 per month
- $1 additional cost per return


- Instant Return Credit
- Exchanges ship Instantly
- In-Store Returns via Returnly App

What are the key elements of a post-purchase experience platform?

It’s critical to enhance the purchase experience and client satisfaction after a sale in order to reduce customer support calls. Customer Lifetime Value and loyalty will both rise as a result of this.


Ecommerce retailers may use platforms such as Returnly, Return Logic, or WeSupply to enhance their return experience; however, enhancing just the return experience is only half of the challenge.


Customers will have higher expectations for your company if they perceive that the buying process is simple and painless, as well as when they understand how to access and use existing solutions.


Customers are more likely to purchase from a company that informs them when their items will arrive before they place an order. It will notify the consumer when the product arrives and provide a branded tracking experience, as well as offer real-time information about package movements.


Return Logic and Returnly will not be able to provide the full post-purchase experience.

See how Return Logic compares to Returnly👇
WeSupply Logo in Scribbled Circle ReturnLogic Logo in Scribbled Circle Returnly Logo in Scribbled Circle
Do it Yourself Custom Branded Tracking Page Fully customizable tracking page. Your own colors, fonts, marketing assets, add your own CSS and HTML
Courier Integrations Order Tracking for your couriers around the world + LTL
Ecommerce Platform Integration Shopify, Magento, Salesforce
ERP Platform Integration Connect Directly (or via ipaas/Celigo) to your ERP system to pull automatically order information and send returns
3rd party marketing, support, email and SMS integrations Klaviyo, Attentive, Yotpo, Zendesk, Gorgias and many more
Enterprise Level Security Highest level of security certification SOC 2 Type II, and GDPR Privacy
Email & SMS Notifications Trigger order and shipping event notifications
For Returns Only
Lost Shipment Reporting Get notified when a order is delivered but lost or stolen
Split Shipment Order View Show customers that the order will be shipped in multiple packages
Omnichannel Order Lookup and Tracking Customers can lookup Web, In-Store, ERP and Phone Orders
Full Shipment Visibility Identify Delayed and Stalled Shipment before the customer reaches out to you
Processing Time Visibility Identify slow processing time at any distribution Warehouse, Store or Dropshipper
Predictive Pre-Purchase Estimated Delivery Dates Amazon like estimated delivery dates on product page, cart and checkout
Pre-Shipment Delay Notifications Let your customers know that some orders might be delayed automatically even before they are shipped
Intelligent Order Cancelation Avoid customers support tickets about order or item cancelations, intelligently detect eligible, cancelable products that your customer can cancel themself
Advance User Access Level Set detailed permission for each user to see and act only on specific orders and take only specific action
Branded Return Portal Self-Service branded return portal for the customer
Return Management Process returns and issue refund with one click
Physical Return Processing Receive Full or Partial returns, Inspect the products, restock and offer refunds
International Returns Automated labels and customs, return to the closest international return center
Printerless Returns via QR code Return to over 200,000+ locations, Walgreens with a simple QR code
Instant Credit Gift Card, Store Credit, or Coupon exchanges
Advance Return Disposition Return directly to the dropshipper, specific warehouse or recycling location automatically
Buy In-Store Return Online In-Store Purchases can be returned online
Keep the Item Save on return cost and increase customer satisfaction by refunding the customer without the need to return low cost items
Restocking Fees A restocking fee is a fee charged to a customer when merchandise is returned for a refund
Return Policy Enforcer Confirm that the returned product meets return policy guidelines such as "Has the product been worn?" and decide on the desired outcome
In-Store and Curbside Pickup Automatically Manage Store Pickup (BOPIS) and Curbside Pickups, also notify your customers when their order is ready
💳 No Credit Card Required.

Special Bonus!

When you choose WeSupply we do all the work for you so you can go live as fast as possible!

Branded Tracking Page

We will build your Tracking Page to perfectly match your Brand look and feel.

Notification Emails

We will customized your Notification Emails to perfectly match your Brand look and feel.

Dedicated Success Manager

You will be in the best hands, we will guide you along the way from the beginning until you go live.

This is why ecommerce teams choose us!


Customer Service
Cost Reduction


Open Rate


Email Notification


Customer Satisfaction

Book a demo to see how we can help you!

Compare Post-Purchase Experience Solutions

The Ultimate Comparison - RMA Software

We gathered all the data that we could find, and we point out what makes each of these platforms great and how various apps work well with your store.


Narvar vs WeSupply

Narvar and WeSupply are two tremendously powerful post-purchase experience platforms. This page compares their features side-by-side.


Returnly vs WeSupply

Returnly and WeSupply are both easy to use, and powerful solutions. This page compares them side-by-side in a comprehensive evaluation.


Loop vs WeSupply

In the process to find the best Returns Solution for your business, you'll likely come across Loop Returns and WeSupply. This page compares the two.

Aftership vs WeSupply

The post-purchase experience has never been more important. Take a look at how Aftership and WeSupply compares.


Happy Returns vs WeSupply

Investing in a return automation platform can transform your business. You want a tool that delivers great experience and flexibility. This page evaluates Happy Returns and WeSupply side-by-side.


Return Logic vs WeSupply

ReturnLogic helps growing Shopify brands manage their returns efficiently.


Convey vs WeSupply

Convey works best for merchants who are dealing with high volumes of large-item returns.


Malomo vs WeSupply

Helping ecommerce brands turn order tracking into a profitable marketing channel


Wonderment vs WeSupply

Made for small and medium-sized businesses that want to establish their brand image while also improving the after-purchase experience.


Zenkraft vs WeSupply

Zenkraft is a tool that works best with Salesforce-powered medium and large enterprises seeking to enhance their post-purchase customer experience.


Linc vs WeSupply

Linc works well with companies that want to improve sales and create a better post-purchase experience as a result.

ParcelLab vs WeSupply

ParcelLab enables medium and large enterprises to transform every customer interaction into a future sales opportunity through their effective operations experience management tools.


Aftership vs. Narvar

No two businesses are the same, so it can be difficult to choose the right tool for post-purchase operations that meets your specific requirements.


Happy Returns vs. Loop Returns

Learn more about Happy Returns and Loop Returns, and book a demo to see how we compare to them.

Convey vs. Narvar

Narvar Vs Convey - features, prices, reviews, differences.


Zenkraft vs. Convey

This page compares two order tracking management platforms – Zenkraft and Convey – see which one fits your needs best!