Brightpearl Order Notifications Solution
Use our Brightpearl Order Notifications solution to send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
Use our Brightpearl Order Notifications solution to send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.
Order Confirmation
Custom Pre-Shipment Statuses
Order Cancelled
Backordered
Order Delayed
Label Generated
Shipment Received
Shipment In Transit
Failed Attempt
Picked Up
Out For Delivery
Delivered
Exception/Delays
Return Initiated
Return On its Way
Return Delivered
Refund Issued
Return Approved or Rejected
Store Return Approved
Store Return Refunded
E-Receipts
Order Received
Ready for Pickup
Picked Up
Pickup Reminder
Pickup Cancelled
Order is Unable to Fulfill
WeSupply and Brightpearl integration is the perfect way to keep your customers updated on their orders. With our notifications, you can provide shipping information as soon as it’s available, meaning your customers will always know where their order is and when it will arrive.
With an open rate of 66% and a CTR of 21%, our notifications are a great opportunity to engage with your customers and offer them additional content or products.
Keep your customers updated on their orders with WeSupply’s notifications and provide them with the peace of mind that comes with knowing exactly where their order is at all times.
WeSupply and Brightpearl integration is the perfect way to streamline your orders and keep your customers updated on their status.
With WeSupply, you can send personalized notifications to your customers based on their order status or product fields.
This can help reduce customer support requests and keep your customers informed every step of the way.
Proactively notify your customers before they contact you, and provide your support team with real-time order and shipment status lookup.
Access all of your orders and shipments that are stuck or have not moved for multiple days, delayed by the carrier, not shipped out yet, or backordered.
Simply choose all affected orders and shipments, and send a bulk custom update. WeSupply makes staying on top of your eCommerce operations easy and efficient!
Identify all orders that are:
Streamline your order fulfillment and make the process more efficient for your customers.
The WeSupply and Brightpearl integration lets you automatically notify your customers that their orders are ready for pickup, and even enable a check-in process so they can let you know when they’re on their way and when they’ve arrived.
You can send automated reminders if a customer doesn’t pick up their order within a few days.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system.
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using Brightpearl, then integrating with us is simple – feel free to reach out to us and we can work together further!