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Brightpearl Order Tracking Solution

Our Brightpearl integration gives you the post-purchase branded order tracking solution you need to reduce WISMO calls and radically improve the customer experience.

WeSupply Paravel Order Tracking

Omnichannel Order Tracking For Brightpearl Stores

With WeSupply and Brightpearl, you can unify your customer’s shopping experience by centralizing all orders in one location.

 

This includes phone and online orders, so your guests will always know where their purchase is. You can also create accounts for them so they can have the same great experience as your regular customers!

 

This is a huge plus, as it eliminates many of the “Where is my order?” tickets that you may receive.

Brightpearl Shipment Tracking Solution

Introducing WeSupply and Brightpearl— two powerful platforms that work together to give you complete control over the post-purchase experience.

 

WeSupply Order Tracking solution helps you take control of your customer’s package delivery experience by allowing you to fully customize and brand the process on your website.

 

With WeSupply and BigCommerce, you’ll have one easy-to-use platform that is exciting and engaging for your customers, with real-time updates on every shipment.

 

  • Take control of your customer’s package delivery experience
  • Fully customize and brand the process on your website
  • One easy-to-use platform with real-time updates on every shipment
  • Never worry about the carrier website conflicting with your branding again
WeSupply Branded Tracking Page

Access all Brightpearl Split Shipments in One Place

WeSupply’s integration with Brightpearl consolidates all of your split shipment information in one easy-to-use platform. This way, you can keep your shipping process organized and streamlined without spending hours searching for information.

 

WeSupply connects all of your shipments back to the parent purchase so you can easily see how everything fits together. Plus, our central view makes it simple to track progress and spot any potential issues.

 

  • Keep your shipping process organized and streamlined
  • View all shipment information in one place
  • Connect shipments to the parent purchase for a comprehensive view
  • Reduce the amount of time spent searching for information

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

WeSupply integrations

WeSupply x Brightpearl integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are more than just a platform. We are your partner!

If you’re already using Brightpearl, then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions