The Return Season is here! Retain over 40% of your returns as exchanges! - Learn More
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team


      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

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Brightpearl In-Store & Curbside Pickup

Let customers make a purchase on your Brightpearl-powered store, and pick up their order in-store or at curbside. All in just a few steps!

WeSupply Curbside Pickup
Manage Store Pickup Notifications

Buy Online Pickup In-Store Solution For Brightpearl

WeSupply’s integration with Brightpearl ensures a streamlined experience for picking up orders.


With SMS and Email notifications as soon as an order is ready, customers can pick up orders at their convenience with our one-time verification codes.


This makes WeSupply the perfect choice for businesses looking for a customer-centric solution.


  • SMS and Email notifications when the order is ready
  • Customers can pick up orders at their convenience
  • Use one-time verification codes for security

Buy Online Pickup at Curbside For Brightpearl

Automate curbside pickup communications and make it easy for customers to check in without having to go into the store or call ahead.


Store associates will have all the information they need to get your order ready quickly, so you can be in and out in no time.


This solution eliminates the need for customers to call or go into the store to pick up their order.


Offer store associates with all the information they need about the customer and their vehicle to minimize wait time, and offers a seamless, check-in experience that is simple and engaging, resulting in increased customer satisfaction.

Buy Online Pickup at Curbside
Buy Online Ship to Store

Buy Online Ship to Store Solution for Brightpearl

Enable customers to take advantage of both online and brick-and-mortar shopping experiences, shop online for the items they want and then pick them up at a store close to them, without having to worry about shipping costs or delays.


When the product arrives at the store, customers will receive get a ready-for-pickup notification.


Automatically send order notifications with WeSupply:


• Order Confirmation Notification – “don’t go to the store yet….

• Shipping Confirmation Notification – “it’s on its way to the store… but not ready for you….

Branded Order Tracking Page – “Track your order as it travels to the selected store

• Ready for Pickup Notification – “We can’t wait to see you and show your new item

• Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online

Buy Online Return in Store

WeSupply and Brightpearl have teamed up to offer the best in-store return experience for your customers.


With our integration, customers can buy online and return items in-store with ease. No more confusion or hassle – just walk in, drop off, and get your refund.


With pre-approved returns, you can avoid any inconvenience or delays at the store level. This makes it the easiest return experience ever!


  • Streamline the returns process for your customers
  • Offer a seamless return experience that is quick and easy
  • Avoid any inconvenience or delays at the store level
  • Improve customer satisfaction and loyalty
Buy Online Return in Store

Buy in Store Return Online

Returning online has never been more convenient!


With our powerful API, you can seamlessly integrate our returns process into your ERP system, making it easy for both you and your customers.


WeSupply allows you to keep all of your orders in one place so you can always stay on top of things.

Digital Receipts for your Brightpearl Store

WeSupply is the perfect solution for businesses who want to create beautiful, branded digital receipts.


Our integration with Brightpearl lets you easily add new products, sales, and hot deals to your receipts to create a unified brand experience that generates loyalty and boosts sales.


Add FAQs and link them directly to your Return and Exchange Portal to reduce customer support tickets.


Our CSAT and NPS surveys, you can learn more about your customers’ experience with your brand.


The Order Lookup feature provides effortless access to all of your In-Store and Online orders.

digital receipts
One place for all In-Store and Online Orders

Digital Receipts for your Brightpearl Store

The WeSupply and Brightpearl integration is the perfect solution for brands looking for efficient ways to centralize their inventory and improve their order pickup process.


This integration makes it easy to manage orders from one location, whether they were placed online or in-store.


Effortlessly manage your inventory, orders, and customers— all while improving their overall efficiency.


  • Eliminate order pickup wait times
  • Increase store traffic and efficiency
  • Manage inventory more effectively
  • Simplify the order fulfillment process

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide


50+ pre-built integrations to support any marketing or customer support tool


Powerful API to easily integrate into and with any system.

WeSupply integrations

WeSupply x Brightpearl integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using Brightpearl, then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions