Asendia Tracking Solution
Asendia Tracking Solution The Asendia Tracking Solution you need in order to gain back control of your shipments and create a premium post-purchase customer experience.
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
If you’re looking for a UPS Tracking Solution where YOU control what customers see, look no further!
If that’s the case, you might have used the third party carrier page to manage your package tracking and notifications. To have more control of the design and branding of your tracking page, you can now provide them the ultimate Post-Purchase Experience by using a Custom Tracking Page. And this matches your own Brand Identity perfectly!
There are multiple mobile-friendly and super-optimized designs available, but it’s also fully customizable! Moreover, it allows merchants such as yourself to provide Proactive Shipping Notifications whenever shipment statuses are updated. On top of that, you can make the most out of an extremely powerful and flexible Returns Center. Your customers can initiate returns based on conditions and logics that you set up!
Below we will show you how to improve your package tracking solution and messaging
Customers visit the UPS Tracking Page, on average, 3.2 times per order? This is a great way to convert your customers into becoming loyal to your brand, while offering them a top-notch after-sale journey.
Improve Customer Experience with a Self-service Tracking & Shipping Notification.
Drive Additional Sales with Fully Branded Tracking Page.
Re-engage with your customers after they made a purchase on your website and keep them updated with shipping notifications.
Convert your existing UPS Tracking Page with a personalized Shipping Tracking Page that matches your logo, brand colors, and custom fonts.
The cool thing is that your customers can check the status of their packages on the same page where you can promote relevant products, promotions and sales, social campaigns, and loyalty campaigns.
You can track all UPS shipments in real time and proactively notify your customer before they reach out to you asking about their orders.
You can monitor all UPS shipments that are delayed, select them and send all your customers a personalized message. This way you reassure them that you’re taking care of their orders. All this in a proactive manner, within just a few minutes!
Decrease “where is my order” emails by up to 82%!
UPS delivery exceptions occur when a package encounters an unforeseen event, which then leads to a change of the expected time of delivery.
Notify customers of important UPS shipping updates automatically.
Email notifications for UPS shipping updates are a new revenue stream! Because these notifications are transactional your customers do not need to opt-in, the customers are waiting and expecting you to notify them regarding their UPS shipments and scheduled delivery date.
Your customers will be able to receive a UPS package notification via SMS or email, every time a shipment status changes. No more need of google searches like “order number tracking ups” or “parcel tracking UPS” – your customers will be notified proactively about each status change.
As a merchant, you can share UPS tracking number links using automatic Shipping Notifications. Your customers will be able to find the status of their package within one click.
Our Post-Purchase UPS shipping update emails are getting 6x more opens and clicks than any other marketing email and 7x more revenue.
Over 76% of customers say that an easy return policy is likely to make them come back and purchase again.
Scan-based UPS return labels are the preferred method of return services. These are labels that are only charged upon use—when a carrier scans them into their system. Regardless if your customer returns a 1lb package or 5lb, UPS will receive this return package and process it for the customer.
You can use an UPS label software like WeSupply Return Center, to allow your customers automatic label generation and order cancelation.
If you’re using major carriers like UPS to ship your products, your customers can track packages within a seamless branded experience without having to head to any third party carrier websites.
By integrating with a solution like WeSupply Branded Tracking, your brand will be a part of the tacking page. You will be able to customize the page in order to match with the look and feel of your brand. You can even add marketing assets as well as other products that you have on your store, upselling other products to your audience.
When working with supply chains, it’s critical to keep track of the packages. The shipments need to be monitored from the manufacturer to the end client, while the location of the goods needs to be known at all times. When you’re a retailer sending products to a large number of clients, parcel tracking can be quite challenging.
One of the best solutions that provides supply chain tracking is WeSupply Order Tracking. Not only it allows merchants to provide package tracking services to end customers, but also to keep their own brand identity while doing this.
Improve your shipping with WeSupply!
UPS Mail Innovations is a mailing provider that may help you coordinate and simplify your shipping services. UPS Mail Innovations is a cost-effective and efficient way to ship lightweight parcels and flat mail to international addresses.
If you’re tracking packages with UPS and are looking for a UPS – Shopify integration, you can do this really quickly! All you have to do is to install a free app called WeSupply Track Order & Returns, which is available in Shopify Marketplace.
This one click installation will allow you to integrate your store with UPS, while providing you a fully on-brand Tracking Page. Each time the shipment status changes, you can send out proactive notifications to your customers.
This integration also allows end customers to generate return labels by themselves and get accurate estimations for the package delivery.
Magento UPS integration can be easily achieved by every merchant by simply installing an extension that natively integrates with UPS carrier. One of the best extensions available is WeSupply Order Tracking & Returns. It allows merchants not only to monitor UPS shipping services, but also provide shipping notifications to end customers every step of the way.
All UPS shipping methods are supported, including UPS worldwide expedited tracking number. Integrate now your Magento store to known carriers like UPS and provide your customers the ultimate post purchase experience!
Our shipping and logistics experts will guide you through the product and analyze how WeSupply best fits your eCommerce needs.
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