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    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

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      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team


      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

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      In-Store and Online orders unified

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      Drive foot-traffic to your stores

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      Pre-built Return Policies

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FragilePAK Tracking Solution

The FragilePAK Tracking Solution you need in order to gain back control of your shipments and create a premium post-purchase customer experience.

FragilePAK WeSupply Tracking Solution

The FragilePAK delivery team is here to help you create a positive delivery experience, whether you’re shipping bulk and heavy goods like patio furniture and appliances, or you’re sending out smaller, lightweight and fragile items, with their specialized transportation network tools and services.


With our FragilePAK integration, you can effortlessly access all essential tracking information, from delivery dates and shipping status, to warehouse processing time and final delivery customer feedback!

FragilePAK as Your Carrier Service Provider

If you’re currently relying on a third-party carrier page to manage your package tracking and notifications, it’s time for an upgrade. Design your own tracking pages using branded, personalized content that speaks to your audience instead, and create a fantastic Post-Purchase Customer.


Choose from our mobile-friendly designs and customize them as you please for a streamlined customer experience. Get a complete overview of order tracking and management information, including the delivery window, processing time from the moment the order is placed to the processing in the local warehouse, and the actual delivery date.


Take your business a step further with our self-service returns management tools that allow customers to initiate returns themselves and remove the pressure from your customer support team! WeSupply provides you with automated return shipping label generation, return reasons and logics, and branded returns portal— everything you need in one place.

FragilePAK Branded Tracking Page

Did you know that online shoppers check out the order tracking page on average, 3.6 times per order?


Providing a branded tracking page instead of the generic 3rd-party carrier one provides you a fantastic opportunity to turn occasional shoppers into loyal customers.


  • Premium Customer Experience with Order Tracking & Shipping Notifications.

  • Boost sales growth with Fully Branded Tracking Pages that speak to your brand.

  • Keep re-engaging shoppers for long-term success and improved customer LTV.

  • Update FragilePAK Tracking Page with Personalized marketing offers.

  • Let customers check the shipping status to remove “Where is my order?” tickets.

6 Fully Customizable FragilePAK Branded Tracking Page Designs.

WeSupply is the new go-to for all your order tracking and management needs, but also branded and personalized post-purchase experiences. With industry leaders in transportation now integrated with us, there’s no need to search around or deal with multiple vendors!


With the WeSupply and FragilePAK carrier integration, your customers will now be able to enjoy an unparalleled customer experience that keeps them coming back for more!


Get full access to all of our Branded Tracking Page templates and customize your own!


See below some of our branded tracking page templates to get inspired:


FragilePAK Delivery Exception Notifications & Real-Time Delivery Date Updates

You can track all FragilePAK shipments in real-time and proactively notify your customer before they reach out to you asking about their orders.


Monitor all FragilePAK shipments that are delayed, select them, and send all your customers a personalized message. This way you reassure them that you’re taking care of their orders. All this in a proactive manner, within just a few minutes!


Reduce WISMO “Where Is My Order?” emails by up to 82%!


FragilePAK delivery exceptions occur when a package encounters an unforeseen event, which then leads to a change in the expected time of delivery.

Branded FragilePAK SMS and Email notifications that drive sales.

Notify customers of important shipping updates automatically.


Email notifications for FragilePAK shipping updates are a new revenue stream! Because these notifications are transactional your customers do not need to opt in, the customers are waiting and expecting you to notify them regarding their FragilePak shipments.


Your customers will be able to receive a package notification via SMS or email, every time a shipment status changes.


As a merchant, you can share FragilePAK tracking links using automatic Shipping Notifications. Your customers will be able to find the status of their package within one click.


Our Post-Purchase FragilePAK shipping update emails are getting 6x more opens and clicks than any other marketing email and 7x more revenue.

5 Fully Customizable Branded Order Tracking Emails.

If you want to efficiently boost brand awareness and increase brand recognition, take the next step and customize your transactional emails to fit your brand image and tone of voice!


Choose from our transactional email templates and start customizing them today!

Generate FragilePAK Return Labels for your eCommerce store

Customers want a simple, intuitive returns process, and they want it now!


With WeSupply and FragilePAK integration, you can provide them with easy-to-generate scan-based return shipping labels. These are labels that are only charged upon use—when a carrier scans them into their system.


Regardless of the size of your package, FragilePAK takes care of your return packages and processes them for the customer, providing an excellent white-glove delivery process.


You can use FragilePAK label software like WeSupply Return Center, to allow your customers automatic label generation, self-service Returns Portal, partial refunds, and much more!

FragilePAK Shipping Services

At WeSupply, we understand the unique challenges that online and omnichannel retailers face.

That’s why we offer a range of services to help you succeed. We can help you maximize efficiency, minimize costs, and provide the best possible experience for your customers.

Get the best for your online or omnichannel retail business with WeSupply and FragilePAK:

Cost-Effective Last-Mile Delivery

In the current climate, consumers have come to expect low-cost and fast delivery from all merchants regardless if they are large or small. This puts online retailers in a relatively challenging position when it comes to last-mile delivery.


Fortunately, FragilePAK delivers your items carefully and in a timely fashion, whereas WeSupply enables you to keep track of your orders and deliveries while improving customer communication before they reach out to you!

Reliable Return Shipping Service

A reliable return shipping service is essential for any online business. In this regard, FragilePAK provides a hassle-free process for returning items. Through our integration, you and your customers can also enjoy real-time return tracking information, proactive communication, and the safety of your packages at all times.

White-Glove Delivery Excellence

FragilePAK pride themselves on providing white-glove delivery excellence. From the moment your order is placed, their team works tirelessly to ensure that it is delivered on time and in perfect condition. Understanding that the end customer satisfaction is paramount, and they go the extra mile to make sure all items arrive safe and sound to the final destination.

How to set up FragilePAK Tracking with your store?

If you’re using major carriers like FragilePAK to ship your products, your customers can track packages within a seamless branded experience without having to head to any third-party carrier websites.

By integrating with a solution like WeSupply Branded Tracking, your brand will be a part of the tacking page. You will be able to customize the page in order to match the look and feel of your brand. You can even add marketing assets as well as other products that you have in your store, upselling other products to your audience. See how you can start automating FragilePAK shipment updates today!

Customer-centric FragilePAK White Glove Solution

FragilePAK Innovations is a mailing provider that may help you coordinate and simplify your shipping services. FragilePAK Innovations is a cost-effective and efficient way to ship lightweight parcels and flat mail to international addresses.

How to integrate FragilePAK with Shopify?

Easily integrate FragilePAK with your Shopify store by installing the WeSupply Track Order & Returns app from the Shopify App Store.


This quick and simple installation process will ultimately enable you to integrate your store with FragilePAK while providing you with a fully on-brand Tracking Page and real-time Delivery Notifications.


This integration also allows end-customers to generate return labels by themselves and get accurate estimations for the package delivery.

How to integrate Magento and FragilePAK?

Track all your FragilePAK from your Magento store with our carrier. All you need to do is to install our WeSupply Order Tracking & Returns Magento extension that natively integrates with FragilePAK and start monitoring your deliveries under one roof! WeSupply supports all FragilePAK shipping methods, including return shipping and last-mile delivery.

Take Shipping Tracking to the next level!

Whether you’re a reseller or manufacturer and owner-operator of a retail business, you can automate your international shipping tracking operations with the WeSupply and FragilePAK integration— all the details you need to keep your business running at your fingertips!


FragilePAK allows you to send packages wherever your customers are in a timely manner— the cost-effective and efficient way to ship lightweight and heavier parcels to international addresses. WeSupply helps you coordinate and simplify your order tracking and management operations in just a few clicks!

Get a free demo to see how WeSupply can work for you

Our shipping and logistics experts will guide you through the product and analyze how WeSupply best fits your eCommerce needs.