Sign In

DHL Tracking Solution

If you’re looking for a DHL Tracking Solution where YOU control what customers see, look no further!

Do your customers use DHL’s Tracking Page to look after shipping updates?

Then you may have managed your shipment tracking and notifications via the third-party carrier website. This took away control over your design, messaging, and branding, as well as control of messaging, leaving customer support to deal with the issues arising from customers confused about the status of their shipments. 


When you have no control over the tracking experience, you’ll most likely receive an increased number of support calls and tickets, which translates to higher shipping support costs.


A fully branded Tracking Page allows you to deliver a personalized and hassle-free buyer journey! Simply build your brand recognition, enhance brand loyalty and keep your customers up to date! 


If you’re looking for a DHL eCommerce Solutions Tracking that puts your brand and the customer experience first, look no further!

DHL Branded Tracking Page

🚀 Customers visit, on average, 3.2 times per order the DHL Tracking Page. This is a great way to convert your customers into becoming loyal to your brand, while offering them a top-notch after-sale journey.


✔️ Improve Customer Experience with a Self-service Tracking & Shipping Notification.
✔️ Drive Additional Sales with Fully Branded Tracking Page.
✔️ Re-engage with your customers after they made a purchase on your website and keep them updated with shipping notifications.


With the help of our DHL tracking app called WeSupply Branded Tracking, you can convert your existing DHL Tracking Page with a personalized Shipping Tracking Page that matches your logo, brand colors, and custom fonts. 


The cool thing is that your customers can check the status of their packages on the same page where you can promote relevant products, promotions and sales, social campaigns, and loyalty campaigns.

6 Fully Customizable
DHL Branded Tracking Page Designs

DHL Exception Notifications – update your customer before they get angry!

⭐ You can track all DHL shipments in real time and proactively notify your customer before they reach out to you asking about their orders.


💥 You can monitor all DHL shipments that are delayed, select them and send all your customers a personalized message. With the help of WeSupply’s Proactive Shipping Notifications, you can send a specific DHL Intraship shipment notification to each customer, reassuring them that you’re taking care of their orders. All this in a proactive way, within just a few minutes!


Decrease “where is my order” emails by up to 82%!


What does exception mean DHL? An exception DHL delivery status occurs when a package or shipment encounters an unforeseen event, which could result in a change to the expected delivery day.

Extend your brand with real-time, Branded DHL Shipping Notifications via SMS and Email

📱 Notify customers of important DHL shipping updates automatically.


Email notifications for DHL shipping updates are a new revenue stream! These notifications are transactional, so your customers do not need to opt-in, instead they are waiting and expecting you to notify them regarding their DHL Express worldwide shipments. 


Your customers will be able to receive a DHL package notification via SMS or email, everytime a shipment status changes. 


As a merchant, you can send DHL Express tracking notifications using a SaaS solution like WeSupply’s Proactive Shipping Notifications. Your customers will be able to follow the status of their package within one click until the delivery date.


🚀Our Post-Purchase DHL shipping update emails are getting 6x more opens and clicks than any other marketing email and 7x more revenue.

🖐 5 Fully Customizable
Branded Order Tracking Emails

Generate DHL Return Shipping Labels for your eCommerce store

💥 Over 76% of the customers say that an easy return policy is likely to make them come back and purchase again.


Scan-based DHL print return labels are the preferred method of return services. These are labels that are only charged upon use—when a carrier scans them into their system. Regardless if your customer returns a 1lb package or 5lb, the DHL Parcel will receive this return package and process it for the customer.


You can use an DHL shipping label from WeSupply Return Center, to allow your customers automatic label generation. Your customers just have to print it, stick it on the box and send the product back! As simple as that!

DHL Shipping Services

  • DHL Express Domestic
  • DHL Express Worldwide
  • DHL Express Tracking

How to track DHL packages with your brand?

If you’re using well-known couriers like DHL to ship your products, your customers can track their orders within a fully branded experience. There’s no need for them to head to a third party carrier website to check the shipping updates or any other order-related information. You can simply show the DHL tracking code on your Custom Tracking Page!

Using a solution like WeSupply Branded Tracking, your brand will be a part of the tracking page. You will be able to customize the page in order to match with the look and feel of your brand. You can even add marketing assets as well as other products that you have on your store, upselling other products to your audience.

How to set up your DHL Shipping Providers?

To be able to track each package, you’ll need to set up your DHL Shipping Provider. The shipments need to be monitored from the manufacturer to the end client, while you need to know the location of your goods at all times. 


When you’re a retailer sending products to a large number of clients and you’re using a DHL Cargo Tracking Solution like WeSupply Order Tracking, parcel tracking is an effortless experience!

To start using a DHL Tracking USA – WeSupply integration and automatically track your packages, first you’ll need to have a DHL account. The inteFollow the steps described here to see how DHL tracking works.

How to integrate DHL with Shopify?

If you’re tracking packages with DHL and are looking for a DHL – Shopify integration, you can do this really quickly! All you have to do is to install a free app called WeSupply Track Order & Returns, which is available on Shopify Marketplace. 


Connect Shopify to DHL and ship your orders in one click, while providing a fully on-brand Tracking Page. WeSupply follows the DHL tracking number, and every time the shipping status changes, proactive notifications are automatically sent out to your customers.


The DHL Express Shopify integration also allows end customers to generate and print return labels by themselves and get a streamline Tracking of the progress of their return, and ultimately their refund.

How to integrate UPS with Shopify?

If you’re tracking packages with UPS and are looking for a UPS – Shopify integration, you can do this really quickly! All you have to do is to install a free app called WeSupply Track Order & Returns, which is available in Shopify Marketplace. 


This one click installation will allow you to integrate your store with UPS, while providing you a fully on-brand Tracking Page. Each time the shipment status changes, you can send out proactive notifications to your customers. 


This integration also allows end customers to generate return labels by themselves and get accurate estimations for the package delivery.

How to integrate Magento and DHL?

DHL Express Magento 2 integration can be easily achieved by every merchant by simply installing an extension that natively integrates with the DHL carrier. One of the best extensions available is WeSupply Order Tracking & Returns, and you can track orders shipped with DHL all over the world.


This Magento DHL shipping module allows merchants not only to monitor DHL shipping services, but also provide shipping notifications to end customers every step of the way.


Start improving your DHL ecommerce shipment with WeSupply!

Get a free demo to see how WeSupply can work for you

Our shipping and logistics experts will guide you through the product and analyze how WeSupply best fits your eCommerce needs.