• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

  • Pricing

Sign In

Post-Purchase CX Automation Platform
built for Retail.

WeSupply helps retailers reduce their customer support tickets with Pre-purchase delivery prediction, automated shipping tracking, proactive notifications and self-service returns.

WeSupply Notification Discovery
Try out Email Notifications.
Awesome, check your inbox for the notification!

1 Million People
From Global Brands To Small Businesses
Trust WeSupply.

August 2022 Clients WeSupply
August 2022 Clients WeSupply

Your Data-Driven
Post-Purchase Engine

Manage and track your orders anytime, anywhere, from pick-up to delivery, all in one platform.

Order Tracking Management

Bring all of your order tracking data under one roof and save time and money.

Self Service Returns

Save resources while also reducing inconvenience for your customers by providing a frictionless, effort-free return experience.

Estimated Delivery Dates

Set the appropriate expectations from the start and boost your sales along the way.

Delivery Notifications

Gain customer trust & reduce WISMO by proactively notifying through consistent post-purchase notifications.

Post-Purchase Analytics

Data from all possible sources, centralized for better decision-making.

In-Store and Curbside Pickup

Higher order efficiency. Improve your delivery processes with a seamless shipping system that streamlines multiple channels into a single process.

Get a Free Demo to See How WeSupply Can Work for You

Our shipping and logistics experts will guide you through the product and analyze how

WeSupply best fits your eCommerce needs.

Why eCommerce Teams Love WeSupply

23%

Customer Service
Cost Reduction 

66%

Email Notification
Open Rate

21%

Email Notification
CTR

32%

Customer Satisfaction
Increase

Evereve using branded order tracking page

Reduce the #1 Customer Service Question!
Where is my order?

Effortless Omni-Channel package tracking and proactive updates! Increase Customer Satisfaction and Decrease Customer Service cost.

Delivery Notifications.

Proactively notify your customers with the latest status of their order, before they reach out to you! From delivery confirmation, to delayed packages or lost packages.

Invicta Using Delivery Notifications
Gentlemans Gazette using estimate delivery dates

Set clear expectations. Improve your conversion

Eliminate shipping anxiety and Set Expectations from the Beginning! Accurate delivery estimations to eliminate the guesswork and increase conversion. Explore Estimated Delivery Date

Keep your customers updated and recommend products they are likely to buy

Did you know that your customers are at least 4X more likely to open emails regarding their purchases then pure marketing emails?

JMclaughlin using product recommendations
Tower London Using Self Service Returns

Reduce friction with our Effortless Self-Service Return Center.

Manage Returns and Exchanges. Friction-free returns experience is a key part of the overall shopping experience, and create new revenue opportunities.

Build customer loyalty with In-Store and Curbside Pickup.

The number of orders placed online and picked up at stores by customers surged 208% between April 1 and April 20 compared with a year ago, according to Adobe Analytics.

WeSupply Curbside Pickup
London Drugs Using Split Shipment

Create a unified
In-Store and Web Experience

Digital Receipts – Ditch the standard email receipts and re-engage with your customers. One place for all In-Store and Online Orders – Improved Customer Experience and Operational Cost Savings.

Start building
Stronger post-purchase experiences