9 out of 10 companies are NOT implementing these 3 stages of Customer Support and they never transition from a Contact Center to a Revenue Generator.
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Eliminate shipping anxiety and Set Expectations from the Beginning! Accurate delivery estimations to eliminate the guesswork and increase conversion.
Did you know that your customers are at least 4X more likely to open emails regarding their purchases then pure marketing emails?
Use this opportunity to educate your customers about additional products that work best with their current purchase.
We fully integrate with any personalization engine that you might already have such as Nosto or SailThru.
Effortless Omni-Channel package tracking and proactive updates!
Increase Customer Satisfaction and Decrease Customer Service cost.
Manage Returns and Exchanges. Friction-free returns experience is a key part of the overall shopping experience, and create new revenue opportunities.
The number of orders placed online and picked up at stores by customers surged 208% between April 1 and April 20 compared with a year ago, according to Adobe Analytics.
Digital Receipts – Ditch the standard email receipts and re-engage with your customers.
One place for all In-Store and Online Orders – Improved Customer Experience and Operational Cost Savings.
100+ Carriers and Platforms.