Retain over 40% of your returns as exchanges! -
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

      Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      How It Works

      Take a step by step trip through our functionality to see how we can improve your ecommerce processes.

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

Asendia Tracking Solution

The Asendia Tracking Solution you need in order to gain back control of your shipments and create a premium post-purchase customer experience.

Couriers Asendia Carrier

Asendia is a leading international parcel delivery services provider with a strong international presence, operating in over 50 countries worldwide. The company offers both standard and express delivery options, as well as a range of value-added services such as tracking, signature on delivery, and insurance.

 

Asendia is committed to providing excellent service for its customers, with innovative solutions and attentive customer service. Asendia has the experience and expertise to handle your parcel delivery needs, whether you are an online retailer, eCommerce business, or individual consumer.

Asendia as Your Carrier Service Provider

If you’re currently relying on a third-party carrier page to manage your package tracking and notifications, it’s time for an upgrade. Design your own tracking pages using branded, personalized content that speaks to your audience instead, and create a fantastic Post-Purchase Customer.

 

Get a complete overview of order tracking and management information with our mobile-friendly designs. You can customize them as you please for an easy customer experience that will leave your customers happy!

 

Take your business a step further with our self-service returns management tools that allow customers to initiate their own shipping label and remove the pressure off of you! WeSupply provides automated return shipping labels, personalized reasons for each order (including processing time), branded portal where they can view information on what was shipped alongside an updated tracking number.

Asendia Branded Tracking Page

Did you know that online shoppers check out the order tracking page on average, 3.6 times per order?

 

Providing a branded tracking page instead of the generic 3rd-party carrier one provides you a fantastic opportunity to turn occasional shoppers into loyal customers.

 

  • Premium Customer Experience with Order Tracking & Shipping Notifications.

  • Boost sales growth with Fully Branded Tracking Pages that speak to your brand.

  • Keep re-engaging shoppers for long-term success and improved customer LTV.

  • Update Tracking Page with Personalized marketing offers.

  • Let customers check the shipping status to remove “Where is my order?” tickets.

6 Fully Customizable Asendia Branded Tracking Page Designs.

WeSupply is the new go-to for all your order tracking and management needs, but also branded and personalized post-purchase experiences. With industry leaders in transportation now integrated with us, there’s no need to search around or deal with multiple vendors!

 

With the WeSupply and Asendia carrier integration, your customers will now be able to enjoy an unparalleled customer experience that keeps them coming back for more!

 

Get full access to all of our Branded Tracking Page templates and customize your own!

See below some of our branded tracking page templates to get inspired:

courier_order_tracking_page
branded_order_tracking_page_ecommerc>
branded_order_tracking_page_food
branded_order_tracking_page_kids_store
branded_order_tracking_page_fashion_store

Asendia Delivery Exception Notifications & Real-Time Delivery Date Updates

Delivery exceptions occur when a package encounters an unforeseen event, which then leads to a change in the expected time of arrival.

 

You can easily monitor all Asendia shipments in real-time and proactively notify your customer before they reach out asking about their orders.

 

You will do this by selecting any delayed shipment, and sending them a personalized message that reassures you’re taking care of things— everything while reducing WISMO “Where is My Order?” emails by up to 82%.

Branded Asendia SMS and Email notifications that drive sales.

Notify customers of important shipping updates automatically with automatic email or text message notifications.

 

Your customers can find the status of their package in one click using WeSupply Order Tracking.

 

Our Post-Purchase Asendia shipping update emails are getting 6x more opens and clicks than any other marketing email and 7x more revenue.

 

  • Save time and hassle by automating shipping updates
  • Keep your customers in the loop with automatic notifications
  • Boost customer satisfaction with timely shipping information
  • Easily find the status of any package in just one place

5 Fully Customizable Branded Order Tracking Emails.

If you want to efficiently boost brand awareness and increase brand recognition, take the next step and customize your transactional emails to fit your brand image and tone of voice!

 

Choose from our transactional email templates and start customizing them today!

Generate Asendia Return Labels for your eCommerce store

Customers want a simple, intuitive returns process, and they want it now!

 

With WeSupply and Asendia integration, you can provide them with easy-to-generate scan-based return shipping labels. These are labels that are only charged upon use—when a carrier scans them into their system.

 

Regardless of the size of your package, Asendia takes care of your return packages and processes them for the customer, providing an excellent white-glove delivery process.

 

You can use Asendia label software like WeSupply Return Center, to allow your customers automatic label generation, self-service Returns Portal, partial refunds, and much more!

Asendia Shipping Services

At WeSupply, we understand the unique challenges that online and omnichannel retailers face.

 

That’s why we offer a range of services to help you succeed. We can help you maximize efficiency, minimize costs, and provide the best possible experience for your customers.

 

Get the best for your online or omnichannel retail business with WeSupply and Asendia:

Cost-Effective Last-Mile Delivery

In the current climate, consumers have come to expect low-cost and fast delivery from all merchants regardless if they are large or small. This puts online retailers in a relatively challenging position when it comes to last-mile delivery.

 

Fortunately, Asendia delivers your items carefully and in a timely fashion, whereas WeSupply enables you to keep track of your orders and deliveries while improving customer communication before they reach out to you!

Reliable Return Shipping Service

A reliable return shipping service is essential for any online business. In this regard, Asendia provides a hassle-free process for returning items. Through our integration, you and your customers can also enjoy real-time return tracking information, proactive communication, and the safety of your packages at all times.

How to set up Asendia Tracking with your store?

If you’re using major carriers like Asendia to ship your products, your customers can track packages within a seamless branded experience without having to head to any third-party carrier websites.

 

By integrating with a solution like WeSupply Branded Tracking, your brand will be a part of the tacking page. You will be able to customize the page in order to match the look and feel of your brand. You can even add marketing assets as well as other products that you have in your store, upselling other products to your audience.

How to integrate Asendia with Shopify?

Easily integrate Asendia with your Shopify store by installing the WeSupply Track Order & Returns app from the Shopify App Store.

 

This quick and simple installation process will ultimately enable you to integrate your store with Asendia while providing you with a fully on-brand Tracking Page and real-time Delivery Notifications.

 

This integration also allows end-customers to generate return labels by themselves and get accurate estimations for the package delivery.

How to integrate Magento and Asendia?

Track all your Asendia from your Magento store with our carrier. All you need to do is to install our WeSupply Order Tracking & Returns Magento extension that natively integrates with Asendia and start monitoring your deliveries under one roof!  WeSupply supports all Asendia shipping methods, including return shipping and last-mile delivery.

Take Shipping Tracking to the next level!

Whether you’re a reseller or manufacturer and owner-operator of a retail business, you can automate your international shipping tracking operations with the WeSupply and Asendia integration— all the details you need to keep your business running at your fingertips!

 

Asendia allows you to send packages wherever your customers are in a timely manner— the cost-effective and efficient way to ship lightweight and heavier parcels to international addresses. WeSupply helps you coordinate and simplify your order tracking and management operations in just a few clicks!

Get a free demo to see how WeSupply can work for you

Our shipping and logistics experts will guide you through the product and analyze how WeSupply best fits your eCommerce needs.

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