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      Boost customer experience and reduce support tickets

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      Realtime order and shipment tracking

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      Proactive order and shipping notifications

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      Make returns profitable and delight customers

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      Flexibility to define any return destinations & conditions

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      Simplify returns for your customers and team

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      Incentivize exchanges over returns

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      Returns management made easy for your team

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      Understand why your customers are returning

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      Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

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Estimated Delivery Date Solution For Kibo

Set delivery expectations by adding an estimated date to your Kibo store. Reduce cart abandonment & give customers a clear idea about product delivery time.

Connect WeSupply to Kibo
estimate deilvery date
A Solution for the Shipping Anxiety

Alleviate Shipping Anxiety

Shipping dates are important information for both customers and retailers. With our solution, customers will know when their items are going to arrive at your store so they can plan accordingly!

 

You’ll see a reduction in cart abandonments as well because it tells them exactly the date of arrival instead of offering generic shipping times.

 

Our Estimated Delivery Dates solution for Kibo enables you to:

  • Proactively offer estimated delivery dates to customers
  • Reduce shipping anxiety and its effects on the customer
  • Decrease cart abandonment rate & free up resources

Kibo Backorder Management

To avoid missed opportunities and increased customer service tickets, make sure to provide backorder updates before or after a purchase.

 

This will allow shoppers to know which products are available so they can order what is most convenient for them!

 

Proactively communicate delivery lead times & send automatic updates via email and SMS at all times.

 

Show the estimated delivery date for any products, collections, vendors, or the entire store via WeSupply or by sending updates from your ERP via API.

Talk To A Specialist
estimate time use cases scenarios

Total Delivery Time

Total Delivery Time
Delivery Date Calculator

Delivery Date Calculator for Kibo

Make your customers feel confident in their purchase by providing an accurate prediction of when they will receive the product.

 

We use historical data from past orders, product category and type, delivery address, and store location to accurately determine the delivery dates.

 

Add our Delivery Date Estimator to multiple pages to make sure your customers can access the expected delivery date at all times:

 

• Product Page: Auto-detects customer location.

• Cart Page: When a customer gets shipping estimates.

• Checkout Page: When a customer selects the shipping method.

Create Flexible Shipping Rules For Any Product

Shipping rules have to be flexible enough to fit a variety of product types, categories, suppliers, and locations.

 

We enable you to create flexible shipping rules for all products, based on supplier, type, location, and much more!

 

Choose the scenario that works best for you:

• One flat delivery estimate rule that applies to everything on the site.

• Delivery estimate based on category.

• Delivery estimate based on individual products.

Get Started with your Free Account
Flexible Shipping Rules

Customize your Shipping Policy
exactly to your needs.

Customize your Shipping Policy
Delivery Challenges: Weekends, Holidays, and Cut-Off Times

Remove Delivery Challenges For Your Kibo Store

Don’t leave your customers in suspense!

 

Let them know about any delays or other relevant delivery timeline details with our easy-to-use calculator.

 

Offer realistic delivery dates and automatically take non-shipping days into account, including weekends, holidays, and cut-off times.

 

  • Keep your customers in the know with our delivery calculator
  • Offer realistic delivery dates and take non-shipping days into account
  • Prevent disappointed customers by giving them realistic expectations
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Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

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WeSupply integrations

The WeSupply x Kibo integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are more than just a platform. We are your partner!

If you’re already using Kibo, then integrating with us is simple – feel free to reach out to us and we can work together further!

Get in Touch

Learn more about our solutions

Kibo In-Store and
Curbside Pickup Solution

Kibo Order Notifications
Integration

Kibo Commerce Omnichannel
Order Tracking

Drive Offline Traffic with Store Locator for Kibo

Kibo Returns
Integration

Kibo Integration: Commerce Order Tracking, Returns and In-Store Pickup Integration

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