Brightpearl In-Store & Curbside Pickup
Let customers make a purchase on your Brightpearl-powered store, and pick up their order in-store or at curbside. All in just a few steps!
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
Let customers make a purchase on your Brightpearl-powered store, and pick up their order in-store or at curbside. All in just a few steps!
WeSupply’s integration with Brightpearl ensures a streamlined experience for picking up orders.
With SMS and Email notifications as soon as an order is ready, customers can pick up orders at their convenience with our one-time verification codes.
This makes WeSupply the perfect choice for businesses looking for a customer-centric solution.
Automate curbside pickup communications and make it easy for customers to check in without having to go into the store or call ahead.
Store associates will have all the information they need to get your order ready quickly, so you can be in and out in no time.
This solution eliminates the need for customers to call or go into the store to pick up their order.
Offer store associates with all the information they need about the customer and their vehicle to minimize wait time, and offers a seamless, check-in experience that is simple and engaging, resulting in increased customer satisfaction.
Enable customers to take advantage of both online and brick-and-mortar shopping experiences, shop online for the items they want and then pick them up at a store close to them, without having to worry about shipping costs or delays.
When the product arrives at the store, customers will receive get a ready-for-pickup notification.
Automatically send order notifications with WeSupply:
• Order Confirmation Notification – “don’t go to the store yet….”
• Shipping Confirmation Notification – “it’s on its way to the store… but not ready for you….”
• Branded Order Tracking Page – “Track your order as it travels to the selected store”
• Ready for Pickup Notification – “We can’t wait to see you and show your new item”
• Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online”
WeSupply and Brightpearl have teamed up to offer the best in-store return experience for your customers.
With our integration, customers can buy online and return items in-store with ease. No more confusion or hassle – just walk in, drop off, and get your refund.
With pre-approved returns, you can avoid any inconvenience or delays at the store level. This makes it the easiest return experience ever!
Returning online has never been more convenient!
With our powerful API, you can seamlessly integrate our returns process into your ERP system, making it easy for both you and your customers.
WeSupply allows you to keep all of your orders in one place so you can always stay on top of things.
WeSupply is the perfect solution for businesses who want to create beautiful, branded digital receipts.
Our integration with Brightpearl lets you easily add new products, sales, and hot deals to your receipts to create a unified brand experience that generates loyalty and boosts sales.
Add FAQs and link them directly to your Return and Exchange Portal to reduce customer support tickets.
Our CSAT and NPS surveys, you can learn more about your customers’ experience with your brand.
The Order Lookup feature provides effortless access to all of your In-Store and Online orders.
The WeSupply and Brightpearl integration is the perfect solution for brands looking for efficient ways to centralize their inventory and improve their order pickup process.
This integration makes it easy to manage orders from one location, whether they were placed online or in-store.
Effortlessly manage your inventory, orders, and customers— all while improving their overall efficiency.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system.
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using Brightpearl, then integrating with us is simple – feel free to reach out to us and we can work together further!