Brightpearl Order Tracking Solution
Our Brightpearl integration gives you the post-purchase branded order tracking solution you need to reduce WISMO calls and radically improve the customer experience.
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
Our Brightpearl integration gives you the post-purchase branded order tracking solution you need to reduce WISMO calls and radically improve the customer experience.
With WeSupply and Brightpearl, you can unify your customer’s shopping experience by centralizing all orders in one location.
This includes phone and online orders, so your guests will always know where their purchase is. You can also create accounts for them so they can have the same great experience as your regular customers!
This is a huge plus, as it eliminates many of the “Where is my order?” tickets that you may receive.
Introducing WeSupply and Brightpearl— two powerful platforms that work together to give you complete control over the post-purchase experience.
WeSupply Order Tracking solution helps you take control of your customer’s package delivery experience by allowing you to fully customize and brand the process on your website.
With WeSupply and BigCommerce, you’ll have one easy-to-use platform that is exciting and engaging for your customers, with real-time updates on every shipment.
WeSupply’s integration with Brightpearl consolidates all of your split shipment information in one easy-to-use platform. This way, you can keep your shipping process organized and streamlined without spending hours searching for information.
WeSupply connects all of your shipments back to the parent purchase so you can easily see how everything fits together. Plus, our central view makes it simple to track progress and spot any potential issues.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system.
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using Brightpearl, then integrating with us is simple – feel free to reach out to us and we can work together further!