BigCommerce In-Store & Curbside Pickup
Let customers make a purchase on your BigCommerce store, and pick up their order in-store or at curbside. All in just a few steps!
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
Let customers make a purchase on your BigCommerce store, and pick up their order in-store or at curbside. All in just a few steps!
Curbside & in-store pickup is the best way to make sure your customers get their items with no hassle. You’ll be able to increase sales and brand awareness while decreasing customer wait times!
Enable your customers to pick up orders directly from your store and automatically manage store pickup notifications.
Let your customers pick up orders from the curbside pick-up point for a truly safe contactless delivery, and effectively automate notifications.
Your customers can order online and have the item shipped directly to the store. Benefit from extra in-store traffic!
Drive additional revenue growth and foot traffic when customers opt for in-store returns.
Enable your customers to return their items online with our simple and effective Self-Service Return Center!
More than an electronic receipt: a fully-branded experience that will help you connect with your customers.
Looking for a way to streamline your order pickups? WeSupply has you covered!
With our integration with BigCommerce, you’ll be able to send SMS and Email notifications as soon as an order is ready. Customers can pick up orders at their convenience with our one-time verification codes.
If you’re looking for a hassle-free curbside pickup experience that will keep your customers coming back for more, look no further.
WeSupply x BigCommerces lets you automate curbside pickup communications and makes it easy for customers to check in without having to go into the store or call ahead.
Store associates will have all the information they need to get your order ready quickly, so you can be in and out in no time.
With WeSupply, ordering ship-to-store is simple: customers will receive an order confirmation notification, shipping confirmation notification, and branded order tracking page.
When the product arrives at the store, they’ll get a ready-for-pickup notification. Customers can then enjoy their new purchase and return it in-store or online if they’re not completely satisfied.
Ship-to-Store ordering is simple with WeSupply:
• Order Confirmation Notification – “don’t go to the store yet….”
• Shipping Confirmation Notification – “it’s on its way to the store… but not ready for you….”
• Branded Order Tracking Page – “Track your order as it travels to the selected store”
• Ready for Pickup Notification – “We can’t wait to see you and show your new item”
• Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online”
WeSupply and BigCommerce have teamed up to offer the best in-store return experience for your customers. With our integration, customers can buy online and return items in-store with ease. No more confusion or hassle – just walk in, drop off, and get your refund.
With pre-approved returns, you can avoid any inconvenience or delays at the store level. This makes it the easiest return experience ever!
We’re making it easier than ever for customers to return items online.
Our powerful API that seamlessly integrates into your ERP system and OMS/ POS network.
This enables us to provide you and your customers with an easy returns process.
Import all orders in just one place where you can oversee everything!
Wesupply’s integration with BigCommerce provides the perfect solution for businesses who want to create beautiful, branded digital receipts.
With this integration, you can showcase new products, sales, and hot deals to create a unified brand experience that generates loyalty and boosts sales.
Additionally, you can add FAQs and link them directly to your Return and Exchange Portal to reduce customer support tickets.
With our CSAT and NPS surveys, you can learn more about your customers and their experience with your brand.
Our Order Lookup feature provides effortless access to all of your In-Store and Online orders.
Manage your inventory in one centralized location, while also decreasing customer wait times and increasing store traffic.
Bring every order into one location, whether it was placed online or in-store— perfect for customers who are eager for certain products as well as employees within stores who are looking at an increased number of orders coming through each day.
Manage your inventory and improve the order pickup process, all while decreasing customer wait times.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system.
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using BigCommerce, then integrating with us is simple – feel free to reach out to us and we can work together further!