The Return Season is here! Retain over 40% of your returns as exchanges! - Learn More
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team


      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

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BigCommerce In-Store & Curbside Pickup

Let customers make a purchase on your BigCommerce store, and pick up their order in-store or at curbside. All in just a few steps!

WeSupply Curbside Pickup

Build Customer Loyalty with In-Store & Curbside Pickup

Curbside & in-store pickup is the best way to make sure your customers get their items with no hassle. You’ll be able to increase sales and brand awareness while decreasing customer wait times!

Buy Online Pickup in Store

Enable your customers to pick up orders directly from your store and automatically manage store pickup notifications.

Buy Online Pickup at Curbside

Let your customers pick up orders from the curbside pick-up point for a truly safe contactless delivery, and effectively automate notifications.

Buy Online Ship to Store

Your customers can order online and have the item shipped directly to the store. Benefit from extra in-store traffic!

Buy Online Return in Store

Drive additional revenue growth and foot traffic when customers opt for in-store returns.

Buy in Store Return Online

Enable your customers to return their items online with our simple and effective Self-Service Return Center!

Digital Receipts

More than an electronic receipt: a fully-branded experience that will help you connect with your customers.

Manage Store Pickup Notifications

Buy Online Pickup In-Store For BigCommerce Shops

Looking for a way to streamline your order pickups? WeSupply has you covered!


With our integration with BigCommerce, you’ll be able to send SMS and Email notifications as soon as an order is ready. Customers can pick up orders at their convenience with our one-time verification codes.


  • SMS and Email notifications when the order is ready
  • Customers can pick up orders at their convenience
  • Use one-time verification codes for security

Buy Online Pickup at Curbside For BigCommerce

If you’re looking for a hassle-free curbside pickup experience that will keep your customers coming back for more, look no further.


WeSupply x BigCommerces lets you automate curbside pickup communications and makes it easy for customers to check in without having to go into the store or call ahead.


Store associates will have all the information they need to get your order ready quickly, so you can be in and out in no time.


  • Eliminate the need for customers to call or go into the store to pick up their order.
  • Gives store associates all the information they need about the customer and their vehicle to minimize wait time.
  • Provides a seamless, check-in experience that is simple and engaging, resulting in increased customer satisfaction.
Buy Online Pickup at Curbside
Buy Online Ship to Store

Buy Online Ship to Store for Your BigCommerce Store

With WeSupply, ordering ship-to-store is simple: customers will receive an order confirmation notification, shipping confirmation notification, and branded order tracking page.


When the product arrives at the store, they’ll get a ready-for-pickup notification. Customers can then enjoy their new purchase and return it in-store or online if they’re not completely satisfied.


Ship-to-Store ordering is simple with WeSupply:

• Order Confirmation Notification – “don’t go to the store yet….

• Shipping Confirmation Notification – “it’s on its way to the store… but not ready for you….

• Branded Order Tracking Page – “Track your order as it travels to the selected store

• Ready for Pickup Notification – “We can’t wait to see you and show your new item

• Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online

Buy Online Return in Store.

WeSupply and BigCommerce have teamed up to offer the best in-store return experience for your customers. With our integration, customers can buy online and return items in-store with ease. No more confusion or hassle – just walk in, drop off, and get your refund.


With pre-approved returns, you can avoid any inconvenience or delays at the store level. This makes it the easiest return experience ever!


  • Streamline the returns process for your customers
  • Offer a seamless return experience that is quick and easy
  • Avoid any inconvenience or delays at the store level
  • Improve customer satisfaction and loyalty
Buy Online Return in Store

Buy in Store Return Online.

We’re making it easier than ever for customers to return items online.


Our powerful API that seamlessly integrates into your ERP system and OMS/ POS network.


This enables us to provide you and your customers with an easy returns process.


Import all orders in just one place where you can oversee everything!

Digital Receipts for your BigCommerce Store

Wesupply’s integration with BigCommerce provides the perfect solution for businesses who want to create beautiful, branded digital receipts.


With this integration, you can showcase new products, sales, and hot deals to create a unified brand experience that generates loyalty and boosts sales.


Additionally, you can add FAQs and link them directly to your Return and Exchange Portal to reduce customer support tickets.


With our CSAT and NPS surveys, you can learn more about your customers and their experience with your brand.


Our Order Lookup feature provides effortless access to all of your In-Store and Online orders.

digital receipts
One place for all In-Store and Online Orders

All your In-Store and Online Orders in One Place.

Manage your inventory in one centralized location, while also decreasing customer wait times and increasing store traffic.


Bring every order into one location, whether it was placed online or in-store— perfect for customers who are eager for certain products as well as employees within stores who are looking at an increased number of orders coming through each day.


Manage your inventory and improve the order pickup process, all while decreasing customer wait times.


  • Centralize inventory for improved organization
  • Decrease customer wait times for increased store traffic
  • Easily manage orders and improve the pickup process
  • Find all online and in-store orders on one platform

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide


50+ pre-built integrations to support any marketing or customer support tool


Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x BigCommerce integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using BigCommerce, then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions