• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

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      WeSupply FAQ

      Explore the most comon questions about WeSupply

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BigCommerce Estimated Delivery Dates Solution

Display Estimated Delivery Dates on your BigCommerce store to set the right expectations from beginning to end & reduce your cart abandonment rate.

estimate deilvery date
A Solution for the Shipping Anxiety

Mitigate Shipping Anxiety

WeSupply and BigCommerce have teamed up to provide an integration that will help reduce shipping anxiety for your customers.

 

By proactively offering them an estimated date of delivery, you can help alleviate some fears and prevent customer service calls and emails. This will free up your team’s time to focus on more important tasks.

 

  • Reduce shipping anxiety for customers
  • Proactively offer estimated date of delivery to customers
  • Helps reduce customer service calls and emails

BigCommerce Backorder Management Solution

Communicate backorder information before and after the purchase. This is a crucial tool for ensuring that customers are kept up-to-date on the status of their order and helps to avoid any confusion or frustration that may arise from delayed shipments.

 

Set and display estimated shipping dates for backordered products, collections, vendors, or your entire store.

 

You can also send automatic updates via email or SMS, keeping your customers informed every step of the way.

 

Keep your customers happy and your business running smoothly with WeSupply’s BigCommerce integration.

estimate time use cases scenarios

Total Delivery Time.

Total Delivery Time
Delivery Date Calculator

Delivery Date Calculator for BigCommerce Stores

We provide an accurate prediction of when they will receive the product, based on historical data from past orders, product category and type, delivery address, and store location.

 

The Estimator can be added to a variety of pages to ensure your customers can easily find their expected delivery date.

 

This way, they can make an informed decision about their purchases based on the estimated delivery date.

 

  • Accurate delivery date predictions, based on historical data
  • Can be added to a variety of pages for customer convenience
  • Enables customers to make informed purchase decisions
  • Helps improve customer satisfaction and reduce order cancellations

Create Flexible Shipping Rules For Each Product

With WeSupply, you will be able to take into account a range of factors when choosing how to calculate delivery dates. This includes things like the supplier, type of product, location, and more.

 

Our solution allows you to choose the scenario that works best for you, ranging from broad to specific:

 

• One flat delivery estimate rule that applies to everything on the site.

• Delivery estimate based on category.

• Delivery estimate based on individual products.

Flexible Shipping Rules

Customize your Shipping Policy
exactly to your needs.

Customize your Shipping Policy
Delivery Challenges: Weekends, Holidays, and Cut-Off Times

Overcome Delivery Challenges & Cut-Off Times

You should always let your customers know about any shipping delays, modified ship dates, or other relevant delivery timeline details.

 

Our delivery calculator lets you provide accurate information about the delivery date, automatically excluding any non-shipping days from your estimated shipment dates.

 

This is a great way to prevent shipping delays from negatively impacting your business during the holiday season!

 

  • Keep your customers informed about their deliveries
  • Eliminate any confusion during the holiday season
  • Automatically exclude non-shipping days for accurate estimates
  • Prevent shipping delays from negatively impacting your business

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x BigCommerce integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using BigCommerce, then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions