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BigCommerce Order Notifications Solution

Use our BigCommerce Order Notifications solution to send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.

WeSupply London Drugs Proactive Email Notifications

WeSupply helps you send out email & SMS notifications for

WeSupply Delivery Notification

Proactive Notification for High Volume Shipments

WeSupply’s integration with BigCommerce is the perfect way to keep your customers updated on their orders.


With our notifications, you can provide shipping information as soon as it’s available, meaning your customers will always know where their order is and when it will arrive.


With an open rate of 66% and a CTR of 21%, our notifications are a great opportunity to engage with your customers and offer them additional content or products.


  • Keep your customers updated on their orders with WeSupply’s notifications
  • Provide shipping information as soon as it’s available to your customers
  • Engage with your customers and offer them additional content or products

Custom Pre-Shipment & Backorder Status Notification

WeSupply is the perfect tool for streamlining your BigCommerce orders.


If you’re taking pre-orders, backorders, or even custom orders, WeSupply lets you send personalized notifications to your customers based on their order status or product fields.


This can drastically cut down on customer support requests, and keep your customers updated every step of the way.


  • Keep your customers updated on their order status
  • Send personalized notifications to your customers
  • Cut down on customer support requests
  • Streamline your BigCommerce orders
WeSupply Custom Order Status

Identify stalled shipments or delayed orders, Instantly!

Proactively notify your customers before they contact you, and provides your support team with real-time order and shipment status lookup.


Access all of your orders and shipments that are stuck or have not moved for multiple days, delayed by the carrier, not shipped out yet, or backordered.


Simply choose all affected orders and shipments, and send a bulk custom update. WeSupply makes staying on top of your eCommerce operations easy and efficient!


With WeSupply you will be able to discover all of your orders and shipments that are:


  • Stuck or have not moved for multiple days
  • Delayed by the carrier
  • Not shipped out yet
  • Backordered and need an update

BigCommerce curbside and in-store pickup notifications

If you’re looking for a way to streamline your order fulfillment and make the process more efficient for your customers, look no further than the WeSupply and BigCommerce integration.


With this solution, you can automatically notify your customers that their orders are ready for pickup, and even enable a check-in process so they can let you know when they’re on their way and when they’ve arrived.


If a customer doesn’t pick up their order within a few days, you can send automated reminders. 

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide


50+ pre-built integrations to support any marketing or customer support tool


Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x BigCommerce integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using BigCommerce, then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions