Kibo Order Notifications
Integration

Send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.

WeSupply helps you send out email & SMS notifications for

Order

Order Confirmation
Custom Pre-Shipment Statuses
Order Cancelled
Backordered
Order Delayed

Shipment

Label Generated
Shipment Received
Shipment In Transit
Failed Attempt
Picked Up
Out For Delivery
Delivered
Exception/Delays

Returns

Return Initiated
Return On its Way
Return Delivered
Refund Issued
Return Approved or Rejected
Store Return Approved
Store Return Refunded

Store Pickup & Curbside

E-Receipts
Order Received
Ready for Pickup
Picked Up
Pickup Reminder
Pickup Cancelled
Order is Unable to Fulfill

Proactive Notification for High Volume Shipments

As soon as you generate a shipment in Kibo, WeSupply picks up the information and notifies the customer.

Because the customer is expecting order and shipment updates, our notifications are outperforming any marketing email.

With 66% Open Rate and 21% CTR is a great opportunity to re-engage with your customers by presenting engaging marketing content or upsell the right products.

Kibo Backorder and
Custom Pre-Shipment Status Notification

If you are taking Pre-Orders, Backorders or even if you have custom pre-shipment statuses such as “personalize” or “custom order”, you will be able to send custom notification to your customers based on the product status or customer product fields from Kibo.

Send proactive SMS & Email notifications to your customers to reduce support tickets
Automatically send notifications based on product status or customer product fields in Kibo
Keep your customers updated on their order status to mitigate shipping anxiety

Identify stalled shipments or delayed orders, Instantly!

Proactively notify your customers before they contact you!

Help out your support team with real-time order and shipment status lookup. One place to identify all your orders that are:

Stuck or have not moved for multiple days
Delayed by the carrier
Not shipped out yet
Backordered and need an update

Easily select all affected orders and shipments and send a bulk custom update.

Kibo Curbside and In-store Pickup notifications

It’s simple, with our integration we know all your Kibo orders that are ready for Pickup, using that information we automatically trigger the “Order is ready for pickup” notification via Email or SMS.

Additionally you can enable the checkin process, where the customer will be able to tell your store when they are on the way as well as when they arrive at your store.

If the customer does not pickup the package within a few days you can send out automatic reminders.

Simply enable everything with a click of a button – no additional integration is required.

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

50+ pre-built integrations to support any marketing or customer support tool

Powerful API to easily integrate into and with any system.

See Integrations ➜

The WeSupply x Magento integration lets you:

Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
Encourage self-service returns to create a truly seamless customer experience from start to end.
Offer instant access to all store information, from open hours to store reviews with Store Locator
Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using Kibo then integrating with us is simple – feel free to reach out to us and we can work together further!

Kibo Order Notifications
Integration

WeSupply helps you send out email & SMS notifications for

Order

Shipment

Returns

Store Pickup & Curbside

Proactive Notification for High Volume Shipments

Kibo Backorder and
Custom Pre-Shipment Status Notification

Identify stalled shipments or delayed orders, Instantly!

Kibo Curbside and In-store Pickup notifications

Connect the tools you already use. Plus new ones.

The WeSupply x Magento integration lets you:

We are not just a platform, we are your partner!

Learn more about our solutions

Kibo In-Store and
Curbside Pickup Solution

Estimated Delivery Date
Solution For Kibo

Kibo Commerce Omnichannel
Order Tracking

Drive Offline Traffic with Store Locator for Kibo

Kibo Returns
Integration

Kibo Integration: Commerce Order Tracking, Returns and In-Store Pickup Integration

Kibo Order NotificationsIntegration

WeSupply helps you send out email & SMS notifications for

Order

Shipment

Returns

Store Pickup & Curbside

Proactive Notification for High Volume Shipments

Kibo Backorder andCustom Pre-Shipment Status Notification

Identify stalled shipments or delayed orders, Instantly!

Kibo Curbside and In-store Pickup notifications

Connect the tools you already use. Plus new ones.

The WeSupply x Magento integration lets you:

We are not just a platform, we are your partner!

Learn more about our solutions

Kibo In-Store and Curbside Pickup Solution

Estimated Delivery Date Solution For Kibo

Kibo Commerce Omnichannel Order Tracking

Drive Offline Traffic with Store Locator for Kibo

Kibo Returns Integration

Kibo Integration: Commerce Order Tracking, Returns and In-Store Pickup Integration

Kibo Order Notifications
Integration

Kibo Backorder and
Custom Pre-Shipment Status Notification

Kibo In-Store and
Curbside Pickup Solution

Estimated Delivery Date
Solution For Kibo

Kibo Commerce Omnichannel
Order Tracking

Kibo Returns
Integration