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Salesforce Order Tracking For Commerce

Post-Purchase branded order tracking that reduces WISMO calls and radically improves customer experience.

Omnichannel Order Tracking for Salesforce Commerce Cloud.

All of your Salesforce Commerce Cloud orders from the website, phone orders, or ERP transactions are integrated into a seamless experience by WeSupply.

 

Customers will always be able to see their purchases through one single portal, regardless of where they buy it.

Salesforce Commerce Cloud Shipment Tracking.

Regardless of the carrier, take your customers back to your website instead of sending them to a third-party courier website where you have no control over the experience.

 

You’ll have a single, cohesive branded experience that is dynamic and updates in real time as soon as the page loads.

 

There will be no tracking differences between your carrier’s websites and yours.

Order Tracking solution for eCommerce

Split Order and Shipment Management for your Salesforce Commerce Orders

Regardless of how many split shipments you have, the customer will be able to clearly see within their order page all the packages they are going to receive and when they will arrive.

 

It works like Magic!

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system . 

 

 

The WeSupply x Salesforce Commerce Cloud integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

We are not just a platform, we are your partner!

If you’re already using Salesforce Commerce Cloud then integrating with us is simple – feel free to reach out to us and we can work together further!