Sending shipment notifications from Salesforce can be quite a challenge! Centralize all notifications into WeSupply to send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step.
Custom Pre-Shipment Statuses
Shipment In Transit
Out For Delivery
Return On its Way
Return Approved or Rejected
Store Return Approved
Store Return Refunded
Ready for Pickup
Order is Unable to Fulfill
WeSupply receives an update as soon as you generate a shipment in Salesforce, and it notifies the customer right away.
Our emails are outperforming any marketing email because consumers are looking forward to order and shipment notifications.
This is an excellent opportunity to reconnect with your consumers by offering interesting marketing material or upselling appropriate goods.
Our Emails have a 66% open rate and a 21 percent CTR.
You can notify your customers based on Salesforce Commerce’s order status or customer order fields if you’re taking pre-orders, backorders, or even if you have custom pre-shipment statuses like “personalize” or “custom order.”
Reduce customer support inquiries automatically by sending notifications to the client by text or email
Proactively notify your customers before they contact you!
Assist your support staff by providing real-time lookups for order and delivery status. One place to find out whether you have any pending orders or:
Easily select all affected orders and shipments and send a bulk custom update.
We identify all your Salesforce orders that are ready for pickup, and we automatically send an “Order is ready for pickup” notification through email or SMS.
Enable the self checkout process, which allows your customer to notify your store when they arrive. If an order isn’t picked-up within a few days, you can send automated reminders.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system .
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using Salesfoce then integrating with us is simple – feel free to reach out to us and we can work together further!