• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

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      In-Store and Online orders unified

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      Drive foot-traffic to your stores

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Estimated Delivery Date Solution For Salesforce Commerce Cloud

Add Estimated Delivery Dates with our Salesforce Commerce Cloud solution, set the right expectations from start to end & reduce your cart abandonment rate.

estimate deilvery date
A Solution for the Shipping Anxiety

Effortlessly Mitigate Shipping Anxiety

If you’re an online retailer, then you know that shipping anxiety is a very real concern for many of your customers. But it doesn’t have to be!

 

By providing customers with estimated dates of delivery, you can reduce the number of anxious emails and phone calls you receive, decrease your cart abandonment rate, and free up your team’s resources.

 

Our Estimated Delivery Dates solution for Salesforce Commerce Cloud is the perfect way to proactively offer estimated delivery dates to your customers.

 

  • Reduce customer shipping anxiety
  • Decrease cart abandonment rate
  • Free up your team’s resources
  • Increase customer satisfaction

Salesforce Commerce Cloud Backorder Management

WeSupply’s integration with Salesforce Commerce Cloud allows you to provide accurate backorder updates and estimated delivery dates to your customers.

 

This way, they can know which products are available and how long it will take for them to arrive.

 

You can also send automatic updates via email and SMS when items are back in stock. This is a great way to improve customer service and avoid missed opportunities.

 

  • Keep your customers updated on product availability
  • Eliminate missed opportunities and improve customer service
  • Send automatic updates via email and SMS
  • Integrated with Salesforce for easy implementation
estimate time use cases scenarios

Total Delivery Time.

Total Delivery Time
Delivery Date Calculator

Delivery Date Calculator for Salesforce Commerce Cloud

If you’re looking for a solution to help you provide accurate delivery predictions to your customers, then WeSupply is the answer!

 

Our integration with Salesforce Commerce Cloud allows you to easily add our Estimator to a variety of pages on your website, so your customers can always see when they can expect to receive their purchase.

 

Whether they’re on the product page, the cart page, or the checkout page, our system will automatically detect their location and provide them with an estimated delivery date.

 

This way, you can rest assured that everything will go smoothly and your customers will be happy with their purchase!

 

Product Page: Auto-detects customer location.

Cart Page: When a customer gets shipping estimates.

Checkout Page: When a customer selects the shipping method.

Create Flexible Shipping Rules For Each Product

WeSupply’s integration with Salesforce Commerce Cloud allows you to create flexible shipping rules for all products in your Salesforce-powered store, based on supplier, type, location, and much more.

 

This means that you can choose the scenario that works best for you and your business, ranging from broad to specific.

 

• One flat delivery estimate rule that applies to everything on the site.

• Delivery estimate based on category.

• Delivery estimate based on individual products.

Flexible Shipping Rules

Customize your Shipping Policy
exactly to your needs.

Customize your Shipping Policy
Delivery Challenges: Weekends, Holidays, and Cut-Off Times

Overcome Delivery Challenges & Cut-Off Times

With the WeSupply and Salesforce Commerce Cloud integration, you can automatically let your customers know about any shipping delays, modified ship dates, or other relevant delivery timeline details.

 

This way, your customers will always be in the know about the status of their order, and you can avoid any potential customer service issues.

 

Our delivery calculator provides customers with accurate information about the delivery date, and excludes any non-shipping days from your estimated shipment dates, giving more realistic expectations for customers during the holiday season!

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x Salesforce integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform. We are your partner!

If you’re already using Salesforce, then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions