Customers want to know once their order has been shipped, especially considering the current supply chain situation. Knowing whether or not their order is on the way helps to ease their mind, increasing their satisfaction and the likelihood of purchasing again from your eCommerce website!
Most Common Shipment Exception Cases & How You Can Handle Them
You’ve worked hard to create a positive online shopping experience for your customers, and now you have the opportunity to deliver your products right into their hands! But what can you do when something unexpected happens during the shipping process? This article will show you the most common shipment exception cases and how to manage them!