Manage Order Delays & Forecast Demand as the Pandemic Recedes
Are you prepared for the holiday rush? A new shopping season is about to begin! Get your pre-written shipping notifications for every purpose.

Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Are you prepared for the holiday rush? A new shopping season is about to begin! Get your pre-written shipping notifications for every purpose.
One thing is for sure: this holiday shopping season will be like no other. With customers already making plans for their purchases, and eCommerce literally exploding; we may only guess that life for retailers across the country won’t be all sunshine and rainbows.
With that in mind, shoppers are leaning into the blended online and in-store purchasing experience, with digital-first habits like curbside pickup and buy online pickup in store (BOPIS) likely to continue as we approach Christmas.
Unfortunately, if there is a list of eCommerce predictions that are almost certain to succeed, the peak season of order delays should be included.
Are you concerned after reading through all of these predictions?
Take a deep breath. We’re here to help! By working ahead of time to keep your customers informed at every step of their shipping order and allowing them to pick up products at the curb, you’ll do just fine this season.
Customers are looking for answers, so it’s best to have a set process in place and notify your customers about delivery exceptions before they reach out to you.
In this way, you can:
We’ve created a variety of search filters for you to use in different combinations at once to enhance your order management efficiency: Order Number, Customer Billing or Shipping Name, Email Address, Order Status, Shipping Status, Item Status, Item SKU, and Date Range.
How many quality customers are you losing because of weak order management and poor post purchase communications? Too many! Customers deserve a great user experience throughout their entire journey.
When your shipments go undelivered for more than three weeks because of carrier delays, you need to let your consumers know how long this will take or when they can expect their order to arrive otherwise, they’ll hound your support staff with hundreds of inquiries every day and most probably won’t shop from you ever again.
Keep your customers informed every step of the way, from placing an order to delivery. Get automated alerts of delivery incidents and resolve them before customers complain!
Notify your clients about any delivery delays and provide them with a customized email that informs them when their items will be delivered.
We’ve put up a guide for you to assist you in getting started and setting up your notification system.
How can automating simple tasks like notifying your customers about their orders can impact your bottom line enough to truly help you get more out of your budget?
In one sense, the answer is straightforward: time is money, and automation saves time. However, in truth, the automation potential for saving money and optimizing post purchase experiences goes a lot deeper than that.
Identify and proactively resolve delivery issues before customers experience them with our real-time order tracking solution that automatically updates your customers at every step of the shipping experience. Here are a handful of ways in which WeSupply may automate and solve complicated order situations.
WeSupply fully resolves over 15 order tracking use cases, and the list goes on!
Our shipping and logistics experts will guide you through the product and analyze how WeSupply best fits your eCommerce needs.
In this article, we’ll look at the Shopify Order Tracking vs the WeSupply app and find out the better solution for your Shopify store.
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What is WISMO What is WISMO and why you should care Why are there delays in shipping my order? How to deal with shipping delays?
” style=”transition-duration: 2s; transform: translate3d(0px, 0px, 0px);”> Notify your customers with fully customizable email notifications Every time you send an email notification to your clients,
Learn how your eCommerce business can benefit long-term from implementing BOPAC and BOPIS retail best practices.