Manage Order Delays & Forecast Demand as the Pandemic Recedes

2. Delight candidates with a top-notch post purchase experience

How many quality customers are you losing because of weak order management and poor post purchase communications? Too many! Customers deserve a great user experience throughout their entire journey.

When your shipments go undelivered for more than three weeks because of carrier delays, you need to let your consumers know how long this will take or when they can expect their order to arrive otherwise, they’ll hound your support staff with hundreds of inquiries every day and most probably won’t shop from you ever again.

Deliver Relevant Order Updates

Keep your customers informed every step of the way, from placing an order to delivery. Get automated alerts of delivery incidents and resolve them before customers complain! 

Send Custom Messages 

Notify your clients about any delivery delays and provide them with a customized email that informs them when their items will be delivered.

We’ve put up a guide for you to assist you in getting started and setting up your notification system. 

3. Scale automation for high-volume shipmens

How can automating simple tasks like notifying your customers about their orders can impact your bottom line enough to truly help you get more out of your budget?

In one sense, the answer is straightforward: time is money, and automation saves time. However, in truth, the automation potential for saving money and optimizing post purchase experiences goes a lot deeper than that. 

Customize your Shipping System to fully cover all of your order tracking needs.

Identify and proactively resolve delivery issues before customers experience them with our real-time order tracking solution that automatically updates your customers at every step of the shipping experience. Here are a handful of ways in which WeSupply may automate and solve complicated order situations.