AfterShip is a service that allows you to track your package based on your tracking number. However, it has nothing to do with the delivery because it only tracks package movement. The AfterShip package delivery tracker retrieves data from the courier and displays the same information to you. If the courier offers an estimated arrival date, AfterShip displays it.
WeSupply is here to help you end your struggle with gilded estimates, vague plans, and a static chart once and for all. Our solution combines historical data and customer location analytics to deliver an accurate delivery status.
The shipping calculator begins by consulting historical data to estimate the processing time for your shipment tracking. It also takes into account transit time, which is when the courier and delivery method are determined.
Delivery Notifications For The Best Post-Purchase Experience
AfterShip allows its users to send email notifications when their items are delivered.
AfterShip notifications are only sent when tracking data is on the web, provided by the courier, and is based on your event trigger. When an order is in transit, out for delivery, the package delivery failed, the item is delivered, or/and there’s a shipment exception, notifications are automatically sent. Each AfterShip alert includes a direct tracking link that customers can use to see the status of their shipment.
However, how precise shipping notifications can be when the predicted delivery date is not set according to flexible shipping regulations and precise delivery predictions.
WeSupply enables you to track shipments while providing real estimates, detailed tracking information, and branded tracking pages to drive customer loyalty and avoid generic information that can create confusion.
Managing Returns Through The AfterShip Platform
Returns can make or break a company when it comes to customer loyalty. Usually, it’s a situation that piles disappointment on top of disappointment. A customer is already distraught when realizing that the purchased product is not what they wanted and a tedious return process will only aggravate the customer, towards your company, even further. But it doesn’t have to be that way.
Returns are a great opportunity to prove to your customers that even a worst-case scenario can be fixed through a smooth process.
AfterShip, just as WeSupply, offers a self-service returns management portal. It generates a clear view of all your returns at an easy glance. However, all the AfterShip return features come separately from the AfterShip logistics tracking solution. A separate product that comes with separate pricing.