Encourage Customers to Spend More
Generally speaking, when a coupon drives traffic to your store, those customers may then buy other products. This includes instant credit coupons: combined with the right offers at the right time, you can upsell and cross-sell other items as well while creating a positive, memorable experience for your customers.
You can offer instant credit to get customers to spend more and make other purchases from your online store with instantly approved credit coupons and order everything they need on the same day. This makes the entire shopping experience better and more rewarding for both you and them!
Why Not Provide Instant Store Credit?
Truthfully speaking, as long as your eCommerce platform allows you to issue instant credit coupons (via WeSupply), there are no cons to using store credit for your business.
You won’t have to refund money to your customers and you can even drive more sales per customer, whereas they can enjoy the products they love from your online store without the hassles of waiting for their money back before proceeding with their next purchase! Just make sure you have the latest version of the software you’re using for your eCommerce store.
Will Store Credit Work For Your eCommerce Business?
Nowadays, it is more convenient for most people to simply purchase all the items they need directly online. You can use this to your advantage and offer exclusive sales in your online store, offer a gift card, or another type of virtual coupon to increase brand loyalty and drive revenue growth long-term.
Considering this, you will surely encounter multiple situations in which customers will also want to return products, or simply exchange an item that they no longer desire. When this happens, besides offering them a regular refund, you can also provide instant credit coupons. By doing so, you can also increase the number of repeat customers, while encouraging them to make other purchases as well.
Whether or not this model works for your business, you have to look at your business’s and your customers’ needs first. There’s no size fits all approach in eCommerce, which is why it’s necessary to take everything into consideration and make a well-informed decision.
Store Credit Best Practices For Your eCommerce Business
If you’ve decided that store credit works for your eCommerce business, then you need to empower your customers and offer them a frictionless self-service return solution. WeSupply lets you issue instant credit coupons, and your customers can make use of their available credit to purchase an exchange product if the original item does not fit or meet their expectations.
In fact, 70% of shoppers say an effective eCommerce returns process and an effortless experience are the magic ingredients that will turn them into loyal, repeat customers.
Besides issuing credit coupons, you can also provide extra rewards for a few select purchases. Try to understand your customers’ spending habits, and make data-driven decisions to improve their experience with your business but also increase your sales.