Customers want to know once their order has been shipped, especially considering the current supply chain situation. Knowing whether or not their order is on the way helps to ease their mind, increasing their satisfaction and the likelihood of purchasing again from your eCommerce website!
Shipping Confirmation Emails:
How-To Guide & Templates
Customers want to feel in control and have relevant information about their orders at all times. This means that transactional and confirmation emails are key for a positive customer experience. In fact, a shipping confirmation email can be a great way to keep your customers updated with the status of their orders.