Kibo In-Store and Curbside Pickup Solution
Allow customers to buy online on your Kibo store and pick up their order in-store or at curbside, all in just a few steps!
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
Allow customers to buy online on your Kibo store and pick up their order in-store or at curbside, all in just a few steps!
Curbside & in-store pickup for Kibo is the best way to make sure your customers get their items with no hassle. You’ll be able to increase sales and brand awareness while decreasing customer wait times!
Enable your customers to pick up orders directly from your store and automatically manage store pickup notifications.
Let your customers pick up orders from the curbside pick-up point for a truly safe contactless delivery, and effectively automate notifications.
Your customers can order online and have the item shipped directly to the store. Benefit from extra in-store traffic!
Drive additional revenue growth and foot traffic when customers opt for in-store returns.
Enable your customers to return their items online with our simple and effective Self-Service Return Center!
More than an electronic receipt: a fully-branded experience that will help you connect with your customers.
Automatically Manage Kibo Store Pickup Notifications.
Order pickup has never been easier or safer!
Send SMS and Email notifications the moment an order is ready.
With just a one-time verification code, customers can pick up their orders at their convenience.
Notify your store when your customer drives up for Curbside Pickup.
Automating your curbside pickup communications is a great way to improve customer satisfaction and reduce wait times.
By providing clear instructions on when orders are ready for pick up and when customers arrive at the store, you can eliminate the need for customers to call the store or wait in front of the store.
Additionally, automated curbside pickup can help to boost repeat purchases by making it easier for customers to pick up their orders.
Ship to store has never been easier!
decrease operating costs by offering customers the ability to pick up products at the location of their choice.
Customers can easily track orders as they make their way to the selected store and easily check-in to avoid long wait times.
By allowing customers to choose their own pick-up location, WeSupply saves you money on shipping and handling costs.
• Order Confirmation Notification – “don’t go to the store yet….”
• Shipping Confirmation Notification – “it’s on its way to the store… but not ready for you….”
• Branded Order Tracking Page – “Track your order as it travels to the selected store”
• Ready for Pickup Notification – “We can’t wait to see you and show your new item”
• Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online”
One way to increase revenue and foot traffic at your retail store is to offer in-store returns.
Customers can buy online and pay online and return items in-store. This will clear up any confusion, helping them avoid unnecessary trips while mitigating customer service phone calls.
You can list all stores that can accept the return and pre-approve returns. This avoids any hassle at the store level – just walk in, drop off, and get your refund. Easiest return experience ever!
Customers will appreciate the convenience, and you’ll see an increase in sales and traffic.
We’re making it easier than ever for customers to return items online by bringing all orders into one single platform.
Our powerful API seamlessly integrates into your ERP system and OMS/ POS network!
Ditch the standard email receipts and re-engage with your customers.
With beautifully designed receipts that match the style of your brand, you can showcase your deals, new products, and more.
Add FAQs and product care info right on the digital receipt page to build long-term customer relationships.
Easily ask for feedback using CSAT & NPS surveys directly on the digital receipt page!
Our omnichannel tracking solution is the perfect way to streamline your inventory management, reduce customer wait times, and improve order pickups.
We bring every order into one place, regardless of whether it was placed online or in-store, making it easy for customers to get their orders and for employees to manage the high volume of orders coming through each day.
Our solution eliminates the stress of inventory management, reduces customer wait times in-store, and streamlines order pickups for online customers.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system.
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using Kibo, then integrating with us is simple – feel free to reach out to us and we can work together further!