• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

  • Pricing

Sign In

Gorgias Integration

By integrating Gorgias with WeSupply, we make it easy for customer service teams to access order details without leaving the helpdesk.

WeSupply x Gorgias Integation

WeSupply X Gorgias: Reduce WISMO tickets & Delight Your Customers

 

Knowing how to handle WISMO may help you cut down consumer service costs, increase customer satisfaction, and improve the overall performance of your support team.

 

Gorgias is a customer support platform built for e-commerce companies, which connect all of your customer service channels. It allows you to respond to customers in seconds with back-office data from Shopify, Magento, BigCommerce, and others.

 

With WeSupply and Gorgias working together, you can offer a smooth support experience by integrating all return data directly into your Gorgias admin.

 

Instead of switching between several apps or emailing back and forth among various departments in your organization, you can use one platform to answer all of your customer inquiries promptly and effectively. This helps ensure better response times and happy customers!

 

Keep your WISMO requests under control with our WeSupply x Gorgias integration:

 

👉 View customers’ history of purchases and relevant shipping information.
👉 Automate daily tasks and reduce manual digging through emails and reports for order details.
👉 Make support conversations faster and efficient.
👉 Improve the quality of your customer support services.

 

WeSupply x Gorgias Integation

Get ready to use automated responses & handle WISMO requests to ensure better response times and happy customers!

FAQs about WeSupply x Gorgias Integration​

WeSupply pushes in Gorgias relevant order details and shipping information.

WeSupply brings order details in Gorgias based on the customer’s email address.

If the customer email address used to open a ticket in Gorgias is the same as the one used when placing orders on your website, WeSupply overtakes that information and displays the order information in Gorgias.

No. This integration is only available with the WeSupply paid plans

Yes. One of the major integrations in this area is with Zendesk.

 

Please find more details here: How to Connect Zendesk With WeSupply?

Connect the tools you already use. Plus new ones.

Related articles

Kibo Order Notifications Integration

Kibo Order Notifications Integration

Kibo Order NotificationsIntegration Send over 40+ Branded Order Notifications via Email & SMS to create an engaging experience at every step. Connect WeSupply with Kibo

WeSupply x Nosto Integration

Nosto Integration

Nosto Integration Get personalized product recommendations directly into any notification or tracking page with the Nosto integration. Connect WeSupply with Nosto Nosto x WeSupply: Go Beyond The

klavyio-wesupply-integration-featured

Klaviyo Integration

Klaviyo Integration You can now combine your complete shipping data from WeSupply with the power of Klaviyo into automated flows in near real-time, for a