BigCommerce Order Tracking Solution
Our BigCommerce integration gives you the post-purchase branded order tracking solution you need to reduce WISMO calls and radically improve the customer experience.
![WeSupply Paravel Order Tracking](https://wesupplylabs.com/wp-content/uploads/2022/06/Hero-Slider-13.webp)
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
Our BigCommerce integration gives you the post-purchase branded order tracking solution you need to reduce WISMO calls and radically improve the customer experience.
With WeSupply and BigCommerce, your customers will always have one reliable page to check their orders, regardless of how they make the purchase.
You can centralize all of your BigCommerce orders in one location, combining phone and online orders to deliver a unified experience.
Now your guest customers can have the same great experience as the ones with an account! This is a huge plus, as it eliminates many of the “Where is my order?” tickets that you may receive.
WeSupply helps you take control of your customer’s package delivery experience by allowing you to fully customize and brand the process on your website.
With WeSupply and BigCommerce, you’ll have one easy-to-use platform that is exciting and engaging for your customers, with real-time updates on every shipment.
You’ll never have to worry about the carrier’s website conflicting with your own branding again.
WeSupply’s integration with BigCommerce consolidates all of your split shipment information in one easy-to-use platform.
No more searching through multiple tabs or links to find out how your shipments are progressing – with WeSupply, it’s all right here in one central view. Plus, we connect everything back to the parent purchase so you can easily see the big picture.
Just like magic!
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system.
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using BigCommerce, then integrating with us is simple – feel free to reach out to us and we can work together further!