Kibo Returns
Integration
Your customers can self-generate return labels for all your Kibo orders, regardless if they were placed online or in-store.
![WeSupply Self Service Returns](https://wesupplylabs.com/wp-content/uploads/2022/06/WeSupply-Self-Service-Retruns.webp)
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
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Your customers can self-generate return labels for all your Kibo orders, regardless if they were placed online or in-store.
Make your Kibo returns experience as effortless as the shopping one. WeSupply helps you make your returns process enjoyable so you will keep your customers instead of paying 9X more to find new ones.
Improve the customer experience with WeSupply and keep your existing backend processes within Kibo Returns.
We will automatically detect when a return is refunded, update on the frontend the status and automatically notify the customer about their refund.
Not all products are created equal – Smart Return Rules, offers the ability to customize your eCommerce return policy based on a category, attribute, or individual item level.
It will help you fight return fraud and abusers.
No return policy is too complicated!
Proactively notify your customers before they contact you!
“Where is my refund?” is just as common as “Where is my order?”
In-store returns provide you the opportunity to boost revenue and foot traffic to your store.
With over 60% of customers more likely to buy if they can return to a physical store, in-store returns are a significant advantage over online-only competition.
Delight them with your latest items and deals, which will enhance the likelihood that they’ll purchase from you again.
Streamline this process by:
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system.
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using Kibo then integrating with us is simple – feel free to reach out to us and we can work together further!