• Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment visibility

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Rules

      Flexibility to define return destinations & conditions

      Self-service returns page

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Identify the cause / Reduce returns rate

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

  • Pricing

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B&H Ecommerce Customer Experience Review

WeSupply Experience Score

Free PDF Download: The Perfect Product Page Template™

– This free template will help you engineer the ultimate product page to increase conversion & revenue while minimizing future returns!

Header

Likes 

 

Dislikes 

 

 

 

Homepage

Product Page

For Clients

Likes 

 

Cart Page

Likes 

 

Checkout Page

Order Confirmation Page

My Account

Likes 

 
  • Dislikes 

     
    • Soft login
    • No confirmation for saving information
    • No ability to add a new credit card

Order Tracking Page

  • Dislikes 

     
    • As soon as the customer requests order cancelation, B&H should send an email confirmation

Order Return Flow

Dislikes 

 

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Other Big Retailer Post-Purchase Reviews

B&H Website Experience Review

Free PDF Download: The Perfect Product Page Template™ – This free template will help you engineer the ultimate product page to increase conversion & revenue

Big Retailer Customer Experience Research

Big Retailer Customer Experience Research Why are we conducting this research? – To Inspire and Learn To create the Best Product and to Understand how the biggest brands in