Retain over 40% of your returns as exchanges! - Learn More
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team


      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      How It Works

      Take a step by step trip through our functionality to see how we can improve your ecommerce processes.

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

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B&H Ecommerce Customer Experience Review

WeSupply Experience Score

Free PDF Download: The Perfect Product Page Template™

– This free template will help you engineer the ultimate product page to increase conversion & revenue while minimizing future returns!









Product Page

For Clients



Cart Page



Checkout Page

Order Confirmation Page

My Account


  • Dislikes 

    • Soft login
    • No confirmation for saving information
    • No ability to add a new credit card

Order Tracking Page

  • Dislikes 

    • As soon as the customer requests order cancelation, B&H should send an email confirmation

Order Return Flow



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Other Big Retailer Post-Purchase Reviews

B&H Website Experience Review

Free PDF Download: The Perfect Product Page Template™ – This free template will help you engineer the ultimate product page to increase conversion & revenue

Big Retailer Customer Experience Research

Big Retailer Customer Experience Research Why are we conducting this research? – To Inspire and Learn To create the Best Product and to Understand how the biggest brands in