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    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

      Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      How It Works

      Take a step by step trip through our functionality to see how we can improve your ecommerce processes.

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

FedEx Shipping Software

If you’re looking for a FedEx Tracking Solution where YOU control what customers see, look no further!

Are you using FedEx’s Live Tracking Page to look after shipping updates?

Then you’ve probably managed your package tracking and notifications via a third-party carrier website. But why send customers anywhere else but your own website and pay for an expensive FedEx tracking lookup when you can personalize the tracking experience with your own Branded Tracking Page, for free?

 

A fully branded Tracking Page allows you to deliver a personalized and frictionless post-purchase experience, even if you process multiple piece shipments FedEx. This gives you the power to re-engage your customers with your brand every time they buy a product on your website, or return a product. 

 

When they track an order, all the updates are displayed on a page where YOU control what they see and how they are engaged. The happier they are with how their shipment is progressing the more likely they are to remember your brand and recommend it.

 

If you’re looking for a FedEx Tracking Solution that puts your brand and customers first, look no further! The fully branded Tracking Page will save you hassle and costs, while boosting your repeat customer rate!

FedEx Branded Tracking Page

🚀 Customers visit, on average, 3.2 times per order the FedEx Tracking Page. This is a great way to convert your customers into becoming loyal to your brand, while offering them a top-notch after-sale journey.

 

✔️ Improve Customer Experience with a Self-service Tracking & Shipping Notification.
✔️ Drive Additional Sales with Fully Branded Tracking Page.
✔️ Re-engage with your customers after they made a purchase on your website and keep them updated with shipping notifications.

 

With our FedEx tracking app WeSupply Branded Tracking, you can quickly change your 3-rd party tracking website. A branded Tracking Page allows you to keep your customers up-to-date on the status of their shipment and minimize any confusion from3-rd party websites. As an online retailer, you may want to create your own Tracking Page. 

Your customers can see the status of their packages on the same page where you sell products and share promotions and offers. If you use a third-party app it is impossible for them to view all of this information in one place.

6 Fully Customizable FedEx Branded Tracking Page Designs

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branded_order_tracking_page_food
branded_order_tracking_page_kids_store
branded_order_tracking_page_fashion_store

FedEx Exception Notifications – update your customer before they get angry!

⭐ You can track all FedEx shipment exceptions in real time and proactively notify customers before they reach out to you.

 

💥 Simply monitor all FedEx shipments that are delayed, select them and send your customers a FedEx tracking detail email. With the help of WeSupply’s Proactive Shipping Notifications, you can send specific FedEx shipment notification emails to each customer. All this in a proactive way, within just a few minutes!

 

Decrease “where is my order” emails by up to 82%!

 

What does delivery exception mean FedEx? A FedEx delivery exception appears when a package or shipment encounters an unforeseen event that results in shipment delay.

Extend your brand with real-time, Branded FedEx Shipment Notifications via SMS and Email.

📱 Notify customers of important FedEx shipping updates automatically.

 

Email notifications for FedEx shipping updates are a new revenue stream! These notifications are transactional and your customers do not need to opt-in. Instead they are waiting and expecting you to notify them regarding their FedEx shipments. 

 

Your customers will be able to receive a FedEx shipping notification via SMS or email, everytime a shipment status changes. 

 

As a merchant, you can send FedEx tracking notifications using a SaaS solution like WeSupply’s Proactive Shipping Notifications. Your customers will be able to follow the status of their package within one click until the delivery date.

 

🚀 Our Post-Purchase FedEx shipping update emails are getting 6x more opens and clicks than any other marketing email and 7x more revenue

🖐 5 Fully Customizable Branded Order Tracking Emails

Generate FedEx Return Shipping Labels for your e-Commerce Store

💥 Over 76% of the customers say that an easy return policy is likely to make them come back and purchase again.

 

Scan-based FedEx print return labels are the preferred method of return services. These are labels that are only charged upon use—when a carrier scans them into their system. Regardless if your customer returns a 1lb package or 5lb, the FedEx Parcel will receive the return package and process it for the customer.

 

You can use a FedEx label printing software like WeSupply Return Center, to allow your customers automatic label generation. Customers can create a return shipping label FedEx, then print it, stick it on the box and send the product back! As simple as that!

FedEX Shipping Services

  • FedEx Domestic
  • FedEx Tracking
  • FedEx International
  • FedEx SmartPost®
  • FedEx Returns

How to track FedEx packages with your brand?

If you’re using well-known couriers like FedEx to ship your products, your customers can track their orders within a fully branded experience. There’s no need for them to head to a third party carrier website to check the shipping updates or any other order-related information. You can simply show the FedEx tracking code on your Custom Tracking Page!

Using a solution like WeSupply Branded Tracking, your brand will be a part of the tracking page. You will be able to customize the page in order to match with the look and feel of your brand. You can even add marketing assets as well as other products that you have on your store, upselling other products to your audience.

How to integrate FedEx with Shopify?

If you’re tracking packages with FedEx and are looking for a FedEx integration Shopify, you can do this really quickly! All you have to do is to install a free app called WeSupply Track Order & Returns, which is available on Shopify Marketplace. 

 

Connect Shopify to FedEx and track your orders in one click, while providing a fully on-brand Tracking Page. WeSupply follows the FedEx tracking number, and every time the shipping status changes, proactive notifications are automatically sent out to your customers.

 

The FedEx Express Shopify integration allows end customers to generate and print FedEx labels Shopify by themselves. Then, they can streamline tracking of the progress of their return and their refund.

How to integrate Magento and FedEx?

Magento FedEx integration can be easily achieved by every merchant by simply installing an extension that natively integrates with the FedEx carrier. One of the best Magento FedEx extensions free is WeSupply Order Tracking & Returns, and you can track orders shipped with FedEx all over the world.

 

This Magento – FedEx setup allows merchants to monitor FedEx shipping services, but also provide shipping notifications to end customers every step of the way.

 

Start improving your FedEx ecommerce shipment with WeSupply!

We partner with 2000+ carriers

Get a free demo to see how WeSupply can work for you

Our shipping and logistics experts will guide you through the product and analyze how WeSupply best fits your eCommerce needs.

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