In-Store and Curbside Pickup for Magento
Let customers buy online at your Magento store, and pick up their order in-store or at curbside. All in just a few steps!
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
Let customers buy online at your Magento store, and pick up their order in-store or at curbside. All in just a few steps!
Curbside & in-store pickup is the best way to make sure your customers get their items with no hassle. You’ll be able to increase sales and brand awareness while decreasing customer wait times!
Enable your customers to pick up orders directly from your store and automatically manage store pickup notifications.
Let your customers pick up orders from the curbside pick-up point for a truly safe contactless delivery, and effectively automate notifications.
Your customers can order online and have the item shipped directly to the store. Benefit from extra in-store traffic!
Drive additional revenue growth and foot traffic when customers opt for in-store returns.
Enable your customers to return their items online with our simple and effective Self-Service Return Center!
More than an electronic receipt: a fully-branded experience that will help you connect with your customers.
Automatically Manage Magento Store Pickup Notifications.
As soon as your order is ready, we’ll send you an SMS and Email with detailed instructions on where to pick it up. All it takes is a one-time code for verification!
Notify your store when your customer drives up for Curbside Pickup.
Automate Curbside Pickup Communications – Manage automatically all your curbside pickup notifications. Give clear instructions of when the products are ready for pick up and when the customer arrives at the store.
Curbside Pickup experience that drives repeat purchases – Customers don’t want to wait in front of your store or call the store to explain how to be found. Let them check-in in just a few steps and create a truly seamless experience!
Ship to store has never been easier!
Reduce cost and Drive additional revenue – Drive additional revenue and decrease operating costs by offering your customers the ability to pick up any product at the location of their choice.
Ship-to-Store ordering is simple with WeSupply:
• Order Confirmation Notification – “don’t go to the store yet….”
• Shipping Confirmation Notification – “it’s on its way to the store… but not ready for you….”
• Branded Order Tracking Page – “Track your order as it travels to the selected store”
• Ready for Pickup Notification – “We can’t wait to see you and show your new item”
• Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online”
Drive additional revenue and foot traffic to your retail store with in-store returns.
In-store returns are a big advantage over your online-only competition.
Getting them through your doors also offers you a great opportunity to delight them with your latest products and promotions.
Customers can buy and pay online & return items in-store!
List all stores that can accept the return. This will clear up any confusion, helping them avoid unnecessary trips while mitigating customer service phone calls.
Pre-approve returns. This avoids any hassle at the store level – just walk in, drop off, and get your refund. Easiest return experience ever!
We’re making it easier than ever for customers to return items online.
Now, they can do so easily with a powerful API that seamlessly integrates into your ERP system and OMS/ POS network!
Our easy returns process lets you import all orders in just one place where you can oversee everything!
Ditch the standard email receipts and re-engage with your customers.
Create beautifully designed digital receipts that match your brand! Showcase new products, sales, and hot deals to create a unified brand experience that generates loyalty and boosts sales.
Add FAQs and link them directly to your Return and Exchange Portal to reduce customer support tickets.
Learn more about your customers and their experience with your brand with CSAT and NPS surveys.
Effortlessly access your order with our Order Lookup feature for all your In-Store and Online orders.
We allow you to manage your inventory and improve the order pickup process, all while decreasing customer wait times with our omnichannel solution.
We bring every order regardless of whether placed online or in-store into one centralized location which will help both customers who are eager for certain products as well as employees within stores looking at an increased number of orders coming through each day.
1000+ Carriers Supported worldwide
50+ pre-built integrations to support any marketing or customer support tool
Powerful API to easily integrate into and with any system.
Automate order tracking experience and reduce WISMO calls;
Automate shipping email & SMS notifications;
Fully branded order tracking experience;
Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
Easy-to-use Order Lookup;
Order Detail & Order Tracking Page;
Split packages regardless of the delivery method (ship to home, in-store pickup);
Send order-related notifications for both online and in-store orders;
Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
Access to various integrations with helpdesk, marketing, personalization tools.
If you’re already using Magento then integrating with us is simple – feel free to reach out to us and we can work together further!