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    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

      Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      How It Works

      Take a step by step trip through our functionality to see how we can improve your ecommerce processes.

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

In-Store and Curbside Pickup for Magento

Let customers buy online at your Magento store, and pick up their order in-store or at curbside. All in just a few steps!

WeSupply Curbside Pickup

Build Customer Loyalty with In-Store & Curbside Pickup

Curbside & in-store pickup is the best way to make sure your customers get their items with no hassle. You’ll be able to increase sales and brand awareness while decreasing customer wait times!

Buy Online Pickup in Store

Enable your customers to pick up orders directly from your store and automatically manage store pickup notifications.

Buy Online Pickup at Curbside

Let your customers pick up orders from the curbside pick-up point for a truly safe contactless delivery, and effectively automate notifications.

Buy Online Ship to Store

Your customers can order online and have the item shipped directly to the store. Benefit from extra in-store traffic!

Buy Online Return in Store

Drive additional revenue growth and foot traffic when customers opt for in-store returns.

Buy in Store Return Online

Enable your customers to return their items online with our simple and effective Self-Service Return Center!

Digital Receipts

More than an electronic receipt: a fully-branded experience that will help you connect with your customers.

Manage Store Pickup Notifications

Buy Online Pickup In-Store For Your Magento Shop

Automatically Manage Magento Store Pickup Notifications.

As soon as your order is ready, we’ll send you an SMS and Email with detailed instructions on where to pick it up. All it takes is a one-time code for verification!

 

  • SMS and Email notifications when the order is ready
  • Customers can pick up orders at their convenience
  • Use one-time verification codes for security

Buy Online Pickup at Curbside For Magento

Notify your store when your customer drives up for Curbside Pickup.

Automate Curbside Pickup Communications – Manage automatically all your curbside pickup notifications.  Give clear instructions of when the products are ready for pick up and when the customer arrives at the store. 

 

Curbside Pickup experience that drives repeat purchases – Customers don’t want to wait in front of your store or call the store to explain how to be found. Let them check-in in just a few steps and create a truly seamless experience!

 

  • Eliminate the need for customers to call or go into the store to pick up their order.
  • Gives store associates all the information they need about the customer and their vehicle to minimize wait time.
  • Provides a seamless, check-in experience that is simple and engaging, resulting in increased customer satisfaction.
Buy Online Pickup at Curbside
Buy Online Ship to Store

Buy Online Ship to Store for Your Magento Shop

Ship to store has never been easier!

Reduce cost and Drive additional revenue – Drive additional revenue and decrease operating costs by offering your customers the ability to pick up any product at the location of their choice.

 

Ship-to-Store ordering is simple with WeSupply:

 

• Order Confirmation Notification – “don’t go to the store yet….

• Shipping Confirmation Notification – “it’s on its way to the store… but not ready for you….

Branded Order Tracking Page – “Track your order as it travels to the selected store

• Ready for Pickup Notification – “We can’t wait to see you and show your new item

• Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online

Buy Online Return in Store.

Drive additional revenue and foot traffic to your retail store with in-store returns.

 

In-store returns are a big advantage over your online-only competition.

 

Getting them through your doors also offers you a great opportunity to delight them with your latest products and promotions.

 

Customers can buy and pay online & return items in-store!

 

List all stores that can accept the return. This will clear up any confusion, helping them avoid unnecessary trips while mitigating customer service phone calls.


Pre-approve returns. This avoids any hassle at the store level – just walk in, drop off, and get your refund. Easiest return experience ever!

Buy Online Return in Store

Buy in Store Return Online.

We’re making it easier than ever for customers to return items online.

 

Now, they can do so easily with a powerful API that seamlessly integrates into your ERP system and OMS/ POS network!

 

Our easy returns process lets you import all orders in just one place where you can oversee everything!

Digital Receipts for your Magento Store

Ditch the standard email receipts and re-engage with your customers.

Create beautifully designed digital receipts that match your brand! Showcase new products, sales, and hot deals to create a unified brand experience that generates loyalty and boosts sales.

 

Add FAQs and link them directly to your Return and Exchange Portal to reduce customer support tickets.

 

Learn more about your customers and their experience with your brand with CSAT and NPS surveys.

 

Effortlessly access your order with our Order Lookup feature for all your In-Store and Online orders.

digital receipts
One place for all In-Store and Online Orders

One place for all Magento In-Store and Online Orders.

We allow you to manage your inventory and improve the order pickup process, all while decreasing customer wait times with our omnichannel solution.


We bring every order regardless of whether placed online or in-store into one centralized location which will help both customers who are eager for certain products as well as employees within stores looking at an increased number of orders coming through each day.

 

  • Improve inventory management & order pickup
  • Decrease customer in-store wait times
  • One centralized location for all orders
  • Increase both online and offline traffic

Connect the tools you already use. Plus new ones.

1000+ Carriers Supported worldwide

 

50+ pre-built integrations to support any marketing or customer support tool

 

Powerful API to easily integrate into and with any system.

WeSupply integrations

The WeSupply x Magento integration lets you:

  • Automate order tracking experience and reduce WISMO calls;

  • Automate shipping email & SMS notifications;

  • Fully branded order tracking experience;

  • Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;

  • Easy-to-use Order Lookup;

  • Order Detail & Order Tracking Page;

  • Split packages regardless of the delivery method (ship to home, in-store pickup);

  • Send order-related notifications for both online and in-store orders;

  • Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;

  • Access to various integrations with helpdesk, marketing, personalization tools.

  • Encourage self-service returns to create a truly seamless customer experience from start to end.
  • Offer instant access to all store information, from open hours to store reviews with Store Locator
  • Provide multiple shipping and pickup options like in-store and curbside pickup

We are not just a platform, we are your partner!

If you’re already using Magento then integrating with us is simple – feel free to reach out to us and we can work together further!

Learn more about our solutions